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I got a 99 cent movie rental on my account. It expires on the 27 but says transaction declined alway 0 Recommended Answers 34 Replies 3366 Upvotes
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Last edited 4/7/19
I've tried SD and HD rental but both just tell me "Transaction declined," every single time, even on the movies and TV app.
I'm going on a long trip and I need this movie.
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Most movies cost 8.99-28.99 depending on how popular they are. So... .99 cents couldn't buy a movie
Last edited 4/12/19
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Surely You can't buy that with $0.99. You need to use other money given there!!
Last edited 4/12/19
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The OP is not trying to buy a movie for 99 cents.  He's trying to rent one.  Google is currently offering a special promotion granting users a 99 cent movie rental.  I don't know if it was made available to all Google account holders, or maybe those with certain Android devices, but it is definitely a thing they are currently doing.  I know because I just watched the new Spiderman: Into the Spiderverse movie 2 days ago with this promotion.  

OP, not sure what all you've done to try and fix this (or if you've figured it out by now), but here's a few suggestions off the top of my head:

1.  Check your Play Account Balance and make sure you have enough money on the account.  If you don't, make sure you have a valid credit/debit card linked to your Play account.  Perhaps your card recently expired and you forgot to update your payment info.

2.  Only certain movies are available to be rented at the 99 cent price during this promotion.  Make sure you aren't trying to select a movie that isn't included in the offer.  

3.  The offer, as far as I know, is only good for 1 rental.  If you already rented one, that may be the issue. 

4.  Try going to through the Play TV & Movies website instead of their mobile app.  Every once in a blue moon I have a problem with making purchases or downloading an app via the Play Store on my mobile devices.  I've found that if I hop on my computer and go to the website, everything goes smoothly. 

If none of those things work, I don't know what the issue could be.  Hope that helps.
Last edited 4/12/19
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I have recently faced and problem from Google Play Store for the the duration any provide this trouble is known as*transaction cannot be completed
Last edited 5/1/19
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I have samo problem to๐Ÿ˜ญ
Last edited 6/9/19
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Cannot check balance always transaction declined
Last edited 6/11/19
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I been having the same problem with renting the &..99 movie I lost 3 minutes vies and did get to watch  them ! Hope you have better luck I only got one refund and it didnโ€™t go through...
Last edited 7/29/19
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DI'm going through the same thing. Everything is declined or can't be traNsmitted
Last edited 6/25/19
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 I recommend that you call the Google Play support team for assistance.
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16 hr
I have same problem๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž
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