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Aug 16, 2024
Transaction was declined [OR- FGEMF-20]
Please fix the error
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Aug 16, 2024
Hello there Welcome to the 
Google Play Help Community.
Google Play Help Community.Troubleshooting Error Code OR-FGEMF-20
Understanding the Issue:
You're encountering error code OR-FGEMF-20, likely while making a purchase or transaction within an app.
Potential Causes and Solutions:- Payment Method Issues:
- Ensure your payment method (credit card, debit card, etc.) is valid, has sufficient funds, and is correctly entered.
- Try using a different payment method if available.
- Network Connectivity:
- Check for a stable internet connection.
- Google Play Store Issues:
- Clear Play Store cache and data.
- Restart your device.
- Update the Play Store app.
- App-Specific Issues:
- Check for updates to the app.
- Try reinstalling the app.
- Google Account Issues:
- Check if your Google account is signed in correctly and has the necessary permissions.
- Restart Your Phone: A simple restart can often resolve temporary glitches.
- Check for System Updates: Ensure your phone's operating system is up-to-date.
- Disable Battery Optimization: For the Google Play Store app, disable battery optimization to ensure smooth functioning.
If you continue to face issues, please provide more details:
- The specific app or service you're trying to use.
- The exact action you were performing when the error occurred.
- Any other error messages you're seeing.
With more information, I can offer more tailored advice.
Would you like to try any of these steps first?
Platinum Product Expert Saksham Tambe recommended this
All Replies (57)
Hello there Welcome to the Google Play Help Community.
Google Play Help Community.Troubleshooting Error Code OR-FGEMF-20
Understanding the Issue:
You're encountering error code OR-FGEMF-20, likely while making a purchase or transaction within an app.
Potential Causes and Solutions:- Payment Method Issues:
- Ensure your payment method (credit card, debit card, etc.) is valid, has sufficient funds, and is correctly entered.
- Try using a different payment method if available.
- Network Connectivity:
- Check for a stable internet connection.
- Google Play Store Issues:
- Clear Play Store cache and data.
- Restart your device.
- Update the Play Store app.
- App-Specific Issues:
- Check for updates to the app.
- Try reinstalling the app.
- Google Account Issues:
- Check if your Google account is signed in correctly and has the necessary permissions.
- Restart Your Phone: A simple restart can often resolve temporary glitches.
- Check for System Updates: Ensure your phone's operating system is up-to-date.
- Disable Battery Optimization: For the Google Play Store app, disable battery optimization to ensure smooth functioning.
If you continue to face issues, please provide more details:
- The specific app or service you're trying to use.
- The exact action you were performing when the error occurred.
- Any other error messages you're seeing.
With more information, I can offer more tailored advice.
Would you like to try any of these steps first?
Platinum Product Expert Saksham Tambe recommended this
Sep 26, 2024
Sep 26, 2024
Sep 26, 2024
Last edited Sep 26, 2024
Google user
Sep 26, 2024
Sep 26, 2024
Sep 26, 2024
Sep 26, 2024
Sep 26, 2024
Judging from reddit, its specifically this game at the moment, so my guess is, the error pertains either to pre-registration, the game is showing as available when it is not, the download server is overwhelmed (other people are apparently able to purchase other apps just fine), or, the game or app in question was uploaded to the server incorrectly and cannot be downloaded
Whichever way it goes, I presume merely waiting a day or so should see the issue resolved.
Especially on something this big.
Sep 26, 2024
Sep 26, 2024
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Sep 26, 2024