Jun 22, 2023
Transaction can.t be completed
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Jun 22, 2023
Hello there,
Welcome to the Google Play Community.
To resolve your issue related to 'Your transaction cannot be completed'
A variety of different situations may trigger this message. Try these suggestions to resolve the issue:
- If this message is followed by instructions for submitting additional information to us, please do so. The other steps listed are unlikely to resolve this issue.
- Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments centre settings. If they don't match, update your address in your Google payments centre, and try the transaction again.
- Try using a Google Play gift card to complete the transaction.
- Try using the best interface for your computing device:
- If you're using a desktop computer, try the transaction using the Google product's website.
- If you're using a mobile device, try using the product's mobile app (if an app is available).
- If you're using guest checkout when the error occurred:
- Try signing in to an existing Google Account and placing the order again.
- Try creating a new Google Account if you don't already have one and visiting the Google Store to try the transaction again.
To know more refer this HC ARTICLE:Fix payment issues, such as declined or incomplete transactions.
Hope this helps,
Thanks,
Have a nice day.