11/21/16

Original Poster

david.king

[FAQ] How do I change my Google Play country?

Hi all,

You can update your home address whenever you want, including changing to a different country. If you're representing a company, enter your business address.

1. Sign into your Google Payments account at payments.google.com and click the Settings icon in the top corner. See screenshot:

2. Click Edit next to the "Home Address" listed and update the address (please note this is different from the "Address Book" which holds shipping addresses).

3. Open the Play Store and navigate to any item available for download.

4. Click to begin a download until you reach the "Accept and buy" screen (no need to complete the purchase)

5. Close the Play Store, force stop and then clear data for the Google Play Store application (Settings > Apps > Google Play Store > Force Stop then Clear Data) or clear your browser cache

6. Re-open the Play Store. You should now see the Play Store that matches your default payment method’s billing country.

Note that if you don't immediately see the Play Store that matches your default payment method's billing country, it may take a few hours for this to take effect.

If you haven't yet added a payment method to your account for the first time, add a card directly from the Play Store with a billing address that matches your intended country location. Then, follow steps 3 through 6 to show your intended country's Play Store.

Some things to note...

For legal reasons, you'll need to sign new Terms of Service if you change your home country.
If your Google Play balance is higher than these amounts, you won't be able to change your home country. If it's under those amounts and you change to a country with a different currency, you won't be able to see or use your remaining balance until you switch back to a country where that currency is used.
If you have a Payments Balance higher than USD $10, or a Checkout Merchant account, you won't be able to change your country.

Hope this helps!

- David

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Recommended Answer

1/23/15

abrodman

Hi everyone,

Thanks for letting me know if you are still running into issues with this! We definitely want to make sure this gets resolved for you ASAP. Because of that, if you've tried all of the above steps on your device(s) and are still having issues, I would strongly recommend calling into Google Play Support (local numbers listed here: https://support.google.com/googleplay/table/6068053?hl=en) so that they can pull open your specific account and take a better look than we can in the public forum.

Thanks!

Amanda

Recommended by Original Poster

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All Replies (654)

12/17/14

qw12qw12

Thanks for the detailed description, however, sounds that a card with a billing address inside the "new" country is required... Is this really true?

I believe that is fairly common for people NOT to have a credit card just after relocating...

There is no way to change the country before getting a local credit card???

Thanks

12/17/14

Original Poster

david.king

Hi there, as far as I know it is simply that the billing address for the card needs to be in the new country. I imagine you can use an existing card (if it's supported in the new country) by updating your billing address with your bank and using this new address with Google Play.

12/20/14

Google user

#GooglePlay Hello, i m facing a problem with the store, it has changed my country and not displaying many apps and paid apps, any solution!?

12/20/14

Original Poster

david.king

@Nakul Please don't post your issue on an unrelated topic, feel free to use the post a question button above to create your own topic and provide us with information to help resolve the issue - thanks!

12/30/14

Google user

Hi David ... i have done the above suggestion but it has not changed the store to the UK one, all the apps are still in Euros and i can't download the UK apps i want. Any further suggestions please ?

648 MORE

2/18/19

Gui F

is there a Google Play (for free apps) in all countries ? for example is there one in Ecuador ?

thanks a lot

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[FAQ] How do I change my Google Play country?

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