/googleplay/community?hl=en
/googleplay/community?hl=en
4/7/17
Original Poster
Spencer Priest

How do I cancel my Starz subscription?

I have a Starx subscription through google play. When I am on the starz site, it tells me I must cancel through google play. When I am on the google play site, in my subscriptions, there is no way to cancel. I see where I can manage the subscription and changes payment method. But there is no option to cancel? What do I do?
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All Replies (12)
Thompson - Community Specialist
4/7/17
Thompson - Community Specialist
Hi there,

Thanks for reaching out to the Google Play Help Forum.

If you're unable to cancel or change a subscription on Google Play, please ensure you're signed into the same account if you have more than one. If you have only one Google Account or are signed into the same account, I recommend you to remove the payment method for your Google Account to avoid further charges towards this subscription. And, to cancel this subscription, you can call Google Play Support. If your country isn’t listed, use a country whose language you speak.

Alternatively, you may also fill out your details to get a call from a Google Play Apps & Games specialist.


Have a good day!


Regards,

Thompson

Joseph Demers
8/9/17
Joseph Demers
I like to cancel my starz
Thompson - Community Specialist
8/14/17
Thompson - Community Specialist
Hi Joseph,

Thanks for writing on the Google Play Help Forum.

Let me know if you've tried the steps to cancel a subscription as listed in the help center article shared in my initial response.

Keep me posted.

Regards,
Thompson
Doris Fetterly
8/16/17
Doris Fetterly
I want to cancel my my Starz


Thompson - Community Specialist
8/24/17
Thompson - Community Specialist
Hi Doris,

Thanks for posting on the Google Play Help Forum.


Let me know if that helps.

Best,
Thompson
Edwin Hibbitt
8/25/17
Edwin Hibbitt
I want to cancel my Starz account.  I don't want to go through google or any other procedure.  I am not going to pay any more bbills
Thompson - Community Specialist
8/31/17
Thompson - Community Specialist
Hi Edwin,

Thanks for writing on the Google Play Help Forum.

Let me know if you've tried the steps listed in the help center article shared in my previous response.

Keep me posted.

Regards,
Thompson
pocovida
12/15/17
pocovida
I SIGNED UP BACK IN SEPT. FOR STARZ..ON AMAZON...NOW I COME TO FIND OUT THAT GOOGLE PLAY HAS ME SIGNED UP ALSO AND I'M CHARGED TWICE FOR THIS SERVICE.  IT TOOK ME SO LONG TO FIGURE OUT HOW TO CANCEL..I'M AN OLD LADY WHO FEELS LIKE SHE WAS TAKEN MAJOR ADVANTAGE OF ..LOOSING $40 IS A LOT FOR ME ... I WILL NOT SUBSCRIBE AGAIN AND WILL WARN EVERYONE TO WATCH OUT FOR THIS HAPPENING TO THEM.  PAT
Sean Pfile
12/19/17
Sean Pfile
Hello, I want to change my Starz subscription payment method. A coworker was covering the charges for a couple months as my financial situation at the time was tight, but now I can't change the payment back to my card.
Chelsea Winner
3/29/18
Chelsea Winner
I need to cancel my subscription and have followed all of the steps. I need some help.
Allison Basile
4/24/18
Allison Basile
Thanks for trying, but this was not helpful. When I tried to remove my payment it told me I must replace it with another payment method, which defeats the purpose of removing it. The link to Google Play Support still requires an additional maze before you can find a phone number. 
Vernice Washington
3/15/19
Vernice Washington
I would like to cancel google starz right away. and a refund......thank you
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