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Use a family payment method on Google Play

When you're in a family group, you can make purchases on Google Play using the family payment method or a separate payment method.

How the family payment method works

  • When a family group is created, the family manager can add a family payment method.
  • Family members can use the family payment method to make purchases on Google Play or in-app purchases.
  • The family manager is responsible for any purchases made by their family members using the family payment method.
  • The family manager gets an email receipt each time a family member makes a purchase.
  • The family manager can turn on purchase approvals to require family members to get their approval to make certain purchases.

Make purchases using the family payment method

Family members can make purchases using the family payment method, or another payment method.

Note: Children under 13 can only make purchases using the family payment method.

Purchases you can use the family payment method for

Family members can use the family payment method to make in-app purchases and to buy the following content on Google Play:

  • Apps
  • Books
  • Music
  • Movies
  • Games
  • TV shows
  • Magazine issues

Note: If content is eligible to be added to Family Library, you'll see the Family Library iconFamily Library on the details page.

Purchases you can't use the family payment method for

The family payment method can't be used for certain kinds of purchases, including:

  • Devices from the Google Store, like phones and tablets
  • Google Play balance
  • Android Pay purchases
  • Subscriptions

Payment options for the family manager

If you created your family group, use the instructions below to manage your family's payment method and track purchases.

Change your family's payment method
  1. Open the Play Store app Google Play.
  2. In the top left, tap Menu Menu and then Account and then Payment methods and then Change family payment method.
  3. Tap OK.
See purchases made by family members

The family manager can see a list of all the purchases made using the family payment method.

  1. Open the Play Store app Google Play.
  2. In the top left, tap Menu Menu and then Account and then Order history.
  3. Scroll through all past purchases. If the purchase was made by someone else in your family, you'll see "Purchased by" and their name.

Note: If you share a credit card with your family members, they might already have access to the credit card you use as the family payment method. You'll only see purchases made with this credit card in your order history if your family member selects the family payment method to make the purchase.

Troubleshoot problems

I don't see the family payment method as payment option

If you don't see the family payment method as an option when you go to make a purchase, it's because the family payment method can't be used for that type of purchase.

"Your family payment method is expired" error

To fix this, have the family manager:

  1. Open the Play Store app Google Play.
  2. In the top left, tap Menu Menu and then Account and then Payment methods and then Change family payment method.
I need a refund for something purchased using the family payment method

Either the family manager or the family member who purchased the content can ask for refunds for content purchased using the family payment method.

Refunds are returned to the family payment method.

Learn more about how to make requests and the Google Play refund policies.

I don't want my child to be able to use the family payment method

If your child is under 18, purchase approvals are on by default. That means they'll need your permission to purchase content on Google Play or make in-app purchases.

Learn more about purchase approvals.

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