As a precautionary health measure for our support specialists in light of COVID-19, we're operating with a limited team. Thanks for your patience, as it may take longer than usual to connect with us. For additional support, consult the Help Centre

Pre-order or pre-register for apps, movies, books and audiobooks

You can pre-order selected movies, eBooks and audiobooks so that they appear in your library as soon as they're available. You can also pre-register for selected apps and games that aren't out yet.

Pre-order or pre-register for an item

You won't be charged for pre-orders until the item is available in your app. 

Important: If you pre-register for an item, you won’t be able to cancel your pre-registration. 

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Tap the item that you’d like to pre-order.
  3. On the item’s detail page, tap Pre-order or Pre-register.

You’ll get an email when your pre-order is placed. You’ll also get a notification or email when you get the item or when it becomes available to download.

Important: A pre-order may be cancelled if your payment is declined. If you used Google Play Store balance as your form of payment for your pre-order, your order will be cancelled if you don't have enough credit in your account when the item is released. 

Check status or cancel your pre-order

  1. Open the Google Play app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Payments and subscriptions and then Budget and history.
  4. Select the item that you want to cancel.
  5. Tap Cancel pre-order.

You'll receive a cancellation email after cancelling your order.

Starting in August, the Music store on Google Play will start shutting down gradually for users, and you won't be able to buy music. Pre-orders with a delivery date after the shutdown won't be fulfilled, and you won't be charged. You'll receive an email for any pre-orders that have been cancelled. Your existing music purchases (up to 100,000 songs) can be transferred to YouTube Music. Learn how to transfer your Google Play Music.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Search
Clear search
Close search
Google apps
Main menu
Search Help Centre
true
84680
false