You can get Google Play gift codes by email, physical gift cards or other methods of delivery. Find out where to buy gift cards or digital gifts. When you redeem this code, the gift will add to your Google Play balance. You can also get Google Play promo codes, which can add to your Google Play balance or give you specific apps and digital content.
Use your gift card, gift code or promo code
- On your Android device, open the Google Play Store app
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- Tap Menu
Redeem.
- Enter your code.
- Tap Redeem.
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Redeem.- Visit play.google.com/redeem.
- Enter your code.
- Click Redeem.
If you received a Google Play gift via email you can redeem it from the gift email.
- Find the email that you received from the purchaser of your gift.
- Select Redeem Gift.
- Follow the on-screen instructions.
Note: If you deleted or can't find the email, contact the purchaser and they can resend the email to you.
- Go through the checkout process until you see the payment method listed.
- Next to the payment method, select the down arrow
- Enter your code.
- Follow the on-screen instructions.
Problems using your gift card, gift code or promo code
You can't redeem your code: If you can't redeem your code, you can try to fix problems with gift cards and promo codes. If that doesn't work, get more help.
You can't redeem your code due to error message: If you get the error message, contact us.
Google Play gift country problem: To use a gift card or promotional code, the country of your Google Play Account must match the country where the gift card or promotional code is offered. If you see a message saying 'Google Play gift cards are not valid in your country', see the 'change your Google Play Account country' section below.
You want a refund: We can only issue a refund to the person who purchased the gift. See more information on refunds for Google Play gifts.
You made a purchase using a different account:
It's not possible to share or transfer content between accounts on Google Play, even if you own both accounts. If you have multiple accounts on your device, make sure that you sign in to the account that you want to use before you complete your purchase.
If you’ve bought an app on the wrong account, contact the app developer. They may be able to refund your purchase so that you can buy it again on the account that you want to use.
Note: You can share apps and digital content with your family with Google Play Family Library.
Use your gift
Redeemed gifts and some promo codes appear as part of your Google Play balance. This can be used for many purchases on Google Play (and purchases on YouTube in some countries).
- Find information on the types of content that you can buy with Google Play balance.
- Browse all of Google Play’s apps, games and digital content at play.google.com or by using the Google Play Store app
Redeem codes from Flixster
Flixster is a movie and TV on-demand service, owned by Warner Bros (WB), that's shutting down in summer 2019.
You can redeem Flixster codes on Google Play to get your entitlements. Bear in mind:
- Codes will not redeem 4K copies. All copies are in HD unless only SD is available.
- Flixster language versions for audio tracks and subtitles are not used for matching purposes. Any language version that's available on Flixster, but not on Google Play, will not be supported.
- Movie bundles are not supported. Flixster bundles must be split into their constituent parts. For example, if you have a 3-movie collection, you'll receive 3 eCopy codes, one for each movie in the collection.
- We do not support TV shows at this time.
- If you get an alphanumeric error code when you try to redeem your code, contact us with the GET HELP button below.
- If you have problems when you try to redeem your code from Flixster, take a look at their website for help. You can also contact support at WBDigitalCustomerCare@warnerbros.com.
Change your Google Play account country
To redeem a gift card or promo code, your country in your Google Payments centre needs to match the country where the gift card or promo code is offered. To check your country:
- Go to pay.google.com.
- At the left side of the page, select Settings
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- Under 'Payments profile', find the section labelled 'Country/Region'.
- Make sure that your country matches where the gift card or promo code is offered. To change your country, you have to create a new payments profile.
.You can update your home, business or billing address, or create a payments profile with a new country from the Google payments centre.
