Redeem a Google Play gift card, gift code or promotional code

You can get Google Play gift codes by email, physical gift cards or other methods of delivery. Find out where to buy gift cards or digital gifts. When you redeem this code, the gift will add to your Google Play balance. You can also get Google Play promo codes, which can add to your Google Play balance or give you specific apps and digital content.

Use your gift card, gift code or promo code

1. Open the Google Play app .
2. At the top right, tap the profile icon.
3. Tap Payments and subscriptions Redeem gift code.
4. Enter the code.

Redeem using your computer

• Visit play.google.com/redeem.
• Enter your code.
• Click Redeem.

Redeem from Google Play gift emails

If you received a Google Play gift via email you can redeem it from the gift email.

1. Find the email that you received from the purchaser of your gift.
2. Select Redeem Gift.
3. Follow the on-screen instructions.

Tip: If you deleted or can't find the email, contact the purchaser and they can resend the email to you.

Redeem when making a purchase on Google Play

1. Go through the checkout process until you see the payment method listed.
2. Next to the payment method, select the down arrow Redeem.
3. Enter your code.
4. Follow the on-screen instructions.

Redeem codes for a subscription

Learn how to redeem codes for subscriptions.

Store banner promotions

Some promotions are available through banners in the Play Store. To turn on these promotions:

1.  Tap the banner.
2.  Follow the on-screen instructions.

Problems using your gift card, gift code or promo code

Can't redeem your code

If you can't redeem your code, you can try to fix problems with gift cards and promo codes. If that doesn't work, get more help.

If you get an error message, contact us.

Problems with Play country

To use a gift card or redeem a promotional code:

• You must be a resident of the country where the gift card or promotional code is offered.
• You must physically be in the country or region.
• The country listed in your Google Play account must match the country where the gift card or promotional code is offered.
  • If you recently moved to another country and want to redeem gift cards, you may need to change your Google Play country.

For more information check the Google Play gift card and prepaid balance Terms of Service.

Request a refund

We can only issue a refund to the person who purchased the gift. See more information on refunds for Google Play gifts.

Purchased an item with a different account

It's not possible to share or transfer content between accounts on Google Play, even if you own both accounts. If you have multiple accounts on your device, make sure that you sign in to the account that you want to use before you complete your purchase. 

If you’ve bought an app on the wrong account, contact the app developer. They may be able to refund your purchase so that you can buy it again on the account that you want to use.

Note: You can share apps and digital content with your family with Google Play Family Library. 

Use your gift

Redeemed gifts and some promo codes appear as part of your Google Play balance. This can be used for many purchases on Google Play (and purchases on YouTube in some countries).

• Find information on the types of content that you can buy with Google Play balance.
• Browse all of Google Play’s apps, games and digital content at play.google.com or using the Google Play Store app .