Redeem a Google Play gift card, gift code or promotional code

You can get Google Play gift codes by email, physical gift cards or other methods of delivery. Find out where to buy gift cards or digital gifts. When you redeem this code, the gift will add to your Google Play balance. You can also get Google Play promo codes, which can add to your Google Play balance or give you specific apps and digital content.

Use your gift card, gift code or promo code

  1. On your Android device, open the Google Play Store app Google Play.
  2. Tap Menu Menuand thenRedeem.
  3. Enter your code
  4. Tap Redeem.
Redeem using your computer
Redeem from Google Play gift emails

If you received a Google Play gift via email you can redeem it from the gift email.

  1. Find the email that you received from the purchaser of your gift.
  2. Select Redeem Gift.
  3. Follow the on-screen instructions.

Tip: If you deleted or can't find the email, contact the purchaser and they can resend the email to you.

Redeem when making a purchase on Google Play
  1. Go through the checkout process until you see the payment method listed.
  2. Next to the payment method, select the down arrow Down arrow and thenRedeem.
  3. Enter your code.
  4. Follow the on-screen instructions.
Redeem codes for a subscription

Problems using your gift card, gift code or promo code

Can't redeem your code
If you can't redeem your code, you can try to fix problems with gift cards and promo codes. If that doesn't work, get more help.
If you get an error message, contact us.
Problems with Play country
To use a gift card or promotional code, the country of your Google Play account must match the country where the gift card or promotional code is offered. If you get a message saying that Google Play gift cards aren't valid in your country/region, learn how to change your Google Play country.
Request a refund
We can only issue a refund to the person who purchased the gift. See more information on refunds for Google Play gifts.
Purchased an item with a different account

It's not possible to share or transfer content between accounts on Google Play, even if you own both accounts. If you have multiple accounts on your device, make sure that you sign in to the account that you want to use before you complete your purchase. 

If you’ve bought an app on the wrong account, contact the app developer. They may be able to refund your purchase so that you can buy it again on the account that you want to use.

Note: You can share apps and digital content with your family with Google Play Family Library

Use your gift

Redeemed gifts and some promo codes appear as part of your Google Play balance. This can be used for many purchases on Google Play (and purchases on YouTube in some countries).

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue