Troubleshoot problems with Google Play Collections

I can’t add a Play widget to my Android device

Google Play Collections is currently only available to users in the United States and only on devices running Android 12 or above. If you’re outside of the United States, you can’t add a Play widget yet.

I can’t find content from my app in Collections

There are a few reasons you might not be able to find content from one of your apps in Collections.

  • The app might not be partnered with Collections.
    • Tip: All apps that are partnered with Collections will have an app tile in Collections Settings. If an app doesn’t have an app tile in Collections Settings, the app isn’t partnered with Collections at this time.
  • The app might not have been installed and/or updated by Google Play.
  • The app might have been configured not to show content in Collections.

I don’t like the content in my collections

Content recommendations in Collections come from the apps you’ve configured to show content in Collections, not from Google Play or Collections

Submit feedback on Google Play Collections

Your feedback helps us improve the Collections experience. To submit your feedback:

  1. Find and tap your Play widget to open the full screen Collections experience.
  2. At the top right, tap the Profile icon and then Help & feedback.
  3. Tap Send feedback.
  4. Enter your feedback.
  5. Tap Send.

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