Quests on Google Play

A quest is a series of steps that rewards you when you complete all the steps. The quest progress page, which you can access after you start a quest or tap 'See quest', lists the required steps along with the rewards that you get when you're done.

If you're eligible for a quest, it appears on your Google Play Points page or in Play Store tabs such as 'Games', 'Apps' or 'You'. Google Play tracks your activities to provide the right reward when you complete the quest. All quests and any promotional terms applicable to the quest are subject to the Google Privacy Policy. If you're engaged in a quest for a Play Points reward, the Google Play Points Google Play Points Terms of Service also apply.

Tips:

  • The quests that you receive depend on your account setting or activity, such as Play Points level, if applicable, or other behaviours.
  • The steps may vary between users.
  • Unless the quest page says otherwise, you can complete the steps in any order that you choose.
  • Some quests require you to turn on Play personalisation to track in-game activity. If you turn off Play personalisation, it can impact your ability to earn rewards. Learn how to manage personalisation and history on Google Play.
  • Some quests require that you sign in with a Play Games profile to complete steps. If you play games without signing in to your Play Games profile, it could impact your ability to complete quests and earn rewards. Learn more about Play Games.

Common questions

What does 'purchase' mean in a quest for a Play Points reward?

Any transaction that earns you Play Points is considered a 'purchase' within a quest for a Play Points reward. When you buy an app or a game, make a subscription payment, buy an item in an app or rent a book or a movie, these transactions when made through Google Play count as 'purchases' toward the quest in the Play Points programme.

Tip: You won’t earn points for extended trials if you don’t provide a payment.

Examples

When you use points to exchange an item, you don’t get any new points. When you use points to complete a purchase, it isn’t considered a purchase toward quests.

When you purchase an item in your game or app, you get points. An in-app purchase qualifies as a purchase toward quests.

When you renew your Play Pass subscription, you get points. This subscription renewal is considered a purchase towards quests.

What if a purchase I made is cancelled or refunded before I complete the quest?
  • If your purchase is cancelled: As long as your quest is still incomplete, you can make another qualified purchase and complete the steps in the quest.
  • If your purchase is refunded after the quest is complete: The quest returns to an incomplete state. You can still complete the quest.
  • If you claimed a reward, but a purchase that affects your quest status is reversed: Your quest reward may also be reversed.
  • If your purchase is refunded, or your task is cancelled after the optional bonus task is completed: The bonus task won’t return to an incomplete state again.

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