Fix issues with Google Play Games on your PC

If you have problems with Google Play Games after you install it on your computer, these steps may help you troubleshoot.

To help us improve Google Play Games on PC, if you have a problem, submit feedback about your experience.

Fix common problems in Google Play Games on PC

These steps help with most issues in Google Play Games on PC, such as:

• Game performance
• Connectivity

Restart Google Play Games on PC

1. In the taskbar notification area, right-click Google Play Games on PC .
   • Tip: If you can’t find the Google Play Games on PC icon, on the bottom left of the taskbar notification area, click the up arrow for more options.
2. Click Exit.
3. Reopen Google Play Games on PC.

Update Google Play Games on PC

1. In the taskbar notification area, right-click Google Play Games on PC .
   • Tip: If you can’t find the Google Play Games on PC icon, on the bottom left of the taskbar notification area, click the up arrow for more options.
2. Click Check for updates.
3. Follow the on-screen instructions to finish the update.

Tip: If you have issues when you update Google Play Games on PC:

1. Uninstall the application.
2. Download the Play Games installer from the Google Play Games on PC website.
3. Install it again.

Why a game isn’t playable on your PC

When you search for a game on Google Play Games on PC, you might get a result that the game can’t be played on your PC. Here are some reasons why the game might not be playable:

• The game is playable only on PCs with Intel processors. If you have an older version of Google Play Games on PC, learn how to update your version.
• Your graphics drivers aren’t updated. Learn how to optimize your GPU for Google Play Games on PC.

Change other settings while you play a game

Exit a game

1. To open the Game options, press Shift + Tab.
2. At the top right, click Exit game.

Tip: To exit a game without opening the Game options, you can also press Alt + F4.

Change input language for a game

1. To open Game options, press Shift + Tab.
2. Click Input Language.
3. Select the language you want to use.

Enter or exit full screen mode in a game

1. To open Game options, press Shift + Tab.
2. Click Full screen.

Tip: To enter or exit full screen mode without opening the Game options, press F11 or Alt + Enter.

Get more help

If you need more help, you can:

• Post in our community forum.
• Chat with a support agent.