Google Play contacting developers by phone

Beginning June 2022, Google Play will begin contacting select developers via the phone number they provided in Play Console to ask questions about their app.

About this change

This change aims to ensure the safety of Google Play users. If you're contacted, here's what you need to know:

  • Before you're contacted by phone, you'll receive an email to inform you that you will receive a call from Google Play. 
  • If you have a pending app update when you receive this email, its review may be delayed until after the phone call.
  • Follow-up calls may be necessary
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