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File a warranty claim for your Pixel Tablet and Charging Speaker Dock

If your Pixel Tablet or Charging Speaker Dock becomes defective through no fault of your own, you may be able to return it for replacement, repair or a refund, at Google’s discretion. Accidental damage isn't covered under warranty.

Important:

  • As part of our commitment to sustainability, we may remove the printed warranty from the Pixel Tablet's packaging. You can check the model and region warranty during tablet setup. This information is available on your tablet even if you also received a printed warranty. To find the warranty, open your tablet's Settings app Settings app and then tap About tablet and then Limited warranty.
  • Warranty terms can vary based on the country or region where you bought your device. You can get online and phone support everywhere we sell Pixel Tablet. To review the terms of your warranty, visit the Google Hardware Warranty Center.

Step 1: Check your Pixel Tablet's warranty status

The interactive warranty checker helps you check your warranty coverage, find solutions to common device issues, or connect with our team.

Check your warranty status

Note: You must be signed into your Google account to use the interactive warranty checker.

Step 2: Replace your Pixel Tablet and Charging Speaker Dock

Important:

  • To obtain warranty service, you must follow Google's procedures. You must provide your name, contact information, serial number(s). You may also be required to provide proof of purchase and answer our diagnostic questions about your tablet's issues.
  • Make sure you back up your device before sending it back for repair or replacement. Learn how to back up your Pixel Tablet.

1. Find your serial number:

You’ll need your Pixel Tablet, Charging Speaker Dock, or bundle serial number depending on which device you need help with.

2. Pick your support option:

Pick your support option based on your device’s warranty status or if you purchased Preferred Care coverage.

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