Oct 13, 2022

Pixel Buds A-Series Firmware Update

Announcement

Hi everyone,

We're slowly rolling out the next firmware update for Pixel Buds A-Series over the next few days. The update contains general bug fixes and improvements.

If you don’t see the Pixel Buds A-Series firmware version 3.514 right away, please wait a few days, as it’s slowly rolled out to everyone. For detailed instructions on how to update, head over to the Help Center.

As well, Pixel Buds A-Series are now available to purchase in Charcoal, and the new color has also been added to the Pixel Buds app.

Thanks,

Rebecca

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All Replies (11)

CenterInYou

Oct 19, 2022

Oddly I still haven't gotten the update.

Charles Colson

Oct 19, 2022

I have a Manual Update Available that continues to Fail after 10+ attempts. Currently on 3.492.0

Stefano Brunello

Oct 22, 2022

Same here. Tried several times but the firmware doesn't update. Pixel, at the end of the process, says that the update wasn't successful cause the air buds lost the connection during the process.

Jeff Tenhulzen

Oct 23, 2022

Glad to hear I'm not losing my mind lol.

Michael Zanette

Oct 23, 2022

Haven't even gotten the update notice yet

Last edited Oct 23, 2022

Rebecca V.

Google Employee•Original Poster

Community Manager

Oct 24, 2022

For those who mentioned they haven't received the update, please check again, as it should be fully rolled out by now. Thanks!

Michael Zanette

Oct 24, 2022

Just checked again. Still on firmware 3.415.0.

Edit: wow, just tried again now, update available lol. Updating now...

Last edited Oct 24, 2022

Michael Zanette

Oct 25, 2022

Just to update, got the update yesterday after Rebecca said it was rolled out. Took about 10-15 minutes or so but update went flawlessly. Now on the latest buds firmware. 3.514

Rebecca V.

Google Employee•Original Poster

Community Manager

Oct 24, 2022

Hi @Charles - Can you make sure there is good contact of the buds with the charging pin in the case by pressing it down a bit? As well, please make sure that you're following the on-screen software update instructions and keeping the buds and case close to the phone during the update. Let us know if that works!

Jeff Tenhulzen

Oct 24, 2022

I'm still having that problem. They shut off before it's time. But they still say they are connected on my phone. I'm going to take the earbud tips off and try it again. But I think it's on the softwares end. And I have a pixel 6 pro and just tryed 6 times in a row

Rebecca V.

Google Employee•Original Poster

Community Manager

Oct 26, 2022

Hi Jeff - so sorry about that! Can you make sure there is good contact with the charging pin by 1) making sure there is no earwax or debris around the charging pin contact areas on the buds and the case and 2) pressing the buds down a bit to ensure a good contact? If that doesn't solve the issue, please reach out to support. Thank you!

Charles Colson

Oct 24, 2022

All is well. I returned the buds.

Oskar G.

Oct 25, 2022

I also had this problem with the manual update. raised a support case but it was not really productive. at the end, the update ran automatically overnight and solved this "manual update" issue for me. unfortunately, I never received a final conclusion from support.

Last edited Oct 25, 2022