Set up a Pro Session

You can learn about the features and functionality of your phone with a Google expert.

You’ll receive an email confirmation and a Google invitation when you sign up for a Pro Session. The invitation provides a link to join the Google expert’s online screen share session at your scheduled time.

Where are pro sessions available

Pro sessions are available in English to Google One members in the US and Canada.

Pro Session topics are available to Google One members who:

  • Signed up for their Google One membership in the US or Canada.
  • Open the Google One app with the language set to English.
  • Have an active Pixel 4 device associated with the same Google account as their Google One membership.

Schedule a session

You’re encouraged to join the session from a browser on a computer but you can also join from the Google Hangouts Meet app on a smartphone.

Schedule a session on your computer

  1. On your computer, go to one.google.com/prosessions.
  2. Find the topic that you would like to learn more about.
  3. Click Reserve session.
  4. Select the session time that works best for you And then Reserve.

Terms and conditions for the three-month Google One trial

The Google One membership trial offer provides you with subscription benefits at no charge for a period of three months from the day that you redeem the offer (the “Offer period”). After you've redeemed the offer, you can confirm the Offer period end date in your 'Subscriptions' page in the Google Play Store. Offer expires and must be redeemed by 15 April 2021. The Google One Terms of Service and Google Privacy Policy apply to your use of the subscription during the Offer period. 

If you don't have a valid Google Payment account with a qualifying payment instrument when the Offer period ends, your membership will end. If your membership ends and you've exceeded your Google Account storage limit during the Offer period, you may not be able to store new files in Drive, send and receive emails in Gmail or upload photos  in original-quality until you've freed up space or purchase a Google One membership. You can still upload photos in high-quality with Google Photos.

If you cancel your subscription during the Offer period, your membership may remain active until the end of the Offer period. If you've cancelled and have exceeded your Google Account storage limit during the Offer period, you may not be able to store new files in Drive, send and receive emails in Gmail or upload photos in original-quality until you've freed up space or purchased a Google One membership. You can still upload photos in high-quality with Google Photos. For more information, visit the help centre. This Offer is limited to new users of Google One in Australia, Canada, France, Germany, Ireland, Japan, Singapore, Spain, Taiwan, United Kingdom and the US who've purchased a new Pixel 4 or Pixel 4XL device between 15 October 2019 and 31 March 2021. Google reserves the right to change or cancel the Offer at any time.

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