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pop up says "could not communicate wil your nest mini" 0 Recommended Answers 2 Replies 0 Upvotes
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finding nest mini and sound heard but connecting to wifi 
it says pop up "could not communicate with your nest mini"
(earlier wifi changed to new wifi connection)
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Hi Gopal, 
 
Thanks for providing a detailed description of your concern and welcome to the Google Nest Community. 
 
Just to confirm, you've reset your Nest Mini to it's default settings before starting the setup to your new Wi-Fi network, right? If not yet, you might want to give that a try first by following the steps on this link. Once done, try the following suggestions I've listed below:
  1. Make sure that your Google Home App is up to date. 
  2. Connect your mobile phone to the same Wi-Fi network where you want to setup your Nest Mini. If possible, turn off mobile or cellular data. 
  3. Make sure your Nest Mini  is within 15-20 ft (4-6 m) of the Wi-Fi router and beside your setup device.
  4.  Ensure that you're setting up your Nest Mini to a home WiFi network as it may not work with  business networks, shared apartment networks, school dorm networks, school networks, and mobile hotspots or pocket Wi-Fi devices.
  5. Reboot your Nest Mini and your Wi-Fi router then try the setup again. 
Keep me posted. 
 
Best, 
Melba
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Hey there,

It's been awhile since this thread was last updated by any customers so I'll go ahead and lock it now.

Please feel free to start a new one if you if you still need assistance and we'll be more than glad to help.

Best,
Melba
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