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Please expect a longer than normal response time as a result of recent current events. We appreciate your patience and understanding as we work to provide support as quickly as possible. We encourage you to use our online Help Center and Community Forum for additional options during this time.

Welcome to the Google Nest Help Community

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Turning off your lights without hearing from your Google Home Hello Google Nest Community, Anyone who has a Google Home and smart lights knows the drill: You, abo…

0 Recommended Answers 244 Replies 1571 Upvotes

Get your family ready for back to school with help from Google Hey Google Nest Community, While heading back to school may look a little different this year, Googl…

0 Recommended Answers 15 Replies 60 Upvotes

Two-Factor Authentication Update Hey folks, Earlier this year, we announced that starting in the Spring, we will now require all Nest…

1 Recommended Answer 164 Replies 892 Upvotes

Useful links

Want to become a Product Expert?About the CommunityCommunity OverviewContent Policy

Want to become a Product Expert?About the CommunityCommunity OverviewContent Policy

Categories

Google Home speakers

"Something went wrong" even after factory reset

Google Home doesn't respond, mute switch doesn't work, no lights. Only interaction is volume noise.

Google Nest Mini's are disconnecting from network every couple of minutes

Nest Wifi

My nest Thermostawill not connect to WiFi. W5 error. I tried all trouble shooting and nothing works

Using Google Nest with CenturyLink - It's not easy

I just changed routers to google nest and now my HP4155 printer won't connect to my wifi network.

Nest Cameras and Doorbell

Case number 10585080

My nest external camera keeps going offline. It's approximately 10 meters away from the router.

Nest Doorbell pink blurry image in daylight. Nothing has fixed this.

Nest Thermostats

Thermostat shows offline. I have wifi. Cannot do reset, change mode, or anything else.

Nest won’t stay charged

How to unlock Nest thermostat lost pin and no wifi connection?

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