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Please expect a longer than normal response time as a result of recent current events. We appreciate your patience and understanding as we work to provide support as quickly as possible. We encourage you to use our online Help Center and Community Forum for additional options during this time.

Welcome to the Google Nest Help Community

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My thermostat does not appear in the NEST app or Google Home. The instructions say add the device to Nest App. To do so retrieve a key from the Thermostat. When I…

0 Recommended Answers 3 Replies 166 Upvotes

Professional installation services now available when purchasing Nest devices on the Google Store Hey Google Nest Community! We’re making it even easier for you to get help setting up your Nest prod…

0 Recommended Answers 0 Replies 34 Upvotes

New Nest Aware available now! Hey Google Nest Community! The new Nest Aware is here, with more video history, new sound detection …

1 Recommended Answer 60 Replies 224 Upvotes

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Want to become a Product Expert?About the CommunityCommunity OverviewContent Policy

Categories

Google Home speakers

There seems to be an inherent issue with Google Home Mini where Bluetooth and streaming just stop?

Google Home can no longer find my Philips Hue Bluetooth Lights

Voice Command is executed but shortly afterwards Assistant says: "sorry i didn understand"

Nest Wifi

Google Nest WiFi - Unable to Load Video or Images From Twitter

Google Nest Wifi Mesh AC2200 can't access wifi printer from my local network

New Google Wifi firmware 12871.57.12 bandwidth speed cut in half!

Nest Cameras and Doorbell

Nest Hello real world usability

Can you PLEASE make it so I can have a unique notification for the Nest Doorbell already?

Future of Google Nest?

Nest Thermostats

I bought a house that has a nest thermostat.The owners don’t remember the pin. How do I reset it?

Nest thermostat hot water schedule not working.. how do I fix?

Can't log into Nest App

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