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Nest Cam on Google Nest Hub Max

Your Google Nest Hub Max comes with a built-in Nest Cam. You can use the Nest Cam to check in on your home when you're away with the live-view functionality and alerts when activity is detected. If you have an active Nest Aware trial or subscription, you also get continuous video recording, intelligent alerts and other advanced features.

Note: The Nest Cam built into your Nest Hub Max does not support Night Vision.

Set up Nest Hub Max's Nest Cam

Before you enable the Nest Cam, make sure that your Nest Hub Max is set up.

  1. Open the Google Home app Google Home app.
  2. Tap Favourites or Devices ..
  3. Touch and hold the Nest Hub Max for which you'd like to set up the Nest Cam.
  4. At the bottom, tap Set up Nest Cam.

    Note: If you have a Nest account or Nest devices set up in your home, you should be given the option during this setup process of migrating your Nest Account to your Google Account so that your Nest Hub Max can work with other Nest devices.

  5. Follow the on-screen directions and when prompted, use your mobile device's camera to scan the QR code displayed on your Nest Hub Max.

Note: In the Home app, you have access to the live view and Talk & Listen functionality. If you'd like to access the full set of Nest Cam features such as activity notifications, Nest Aware features, etc., you can do so when you download the Nest app and sign in with your Google Account.

Using the built-in Nest Cam

Like other Nest Cam devices, the Nest Cam built into your Nest Hub Max allows you and members of your household to get a live view of what's happening at home. If enabled in the Nest app, it also includes notifications and continuous recording. If you'd like to turn the Nest Cam functionality on or off, you can do so from the Device settings menu or from the Live view page.

Turn Home monitoring on or off

Turn the camera on or off from Device settings

  1. Make sure that your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Google Nest display.
  2. Open the Google Home app Google Home app.
  3. Tap Favourites or Devices ..
  4. Tap and hold your device's tile.
  5. At the top right, tap Settings and then Nest Cam.
  6. Turn Home monitoring features on or off.
  7. Optional: To play audio in your live stream and recorded video, turn home monitoring audio on or off. Note: This setting doesn't affect any other microphone features. You can still use voice commands with your Nest Hub Max device if this option is turned off.

Turn the camera off from Live View

  1. Open the Google Home app Google Home app.
  2. Tap Favourites and then Cameras.
  3. Tap your device's tile and then Turn off .

Turn the camera on from Live View

  1. Open the Google Home app Google Home app.
  2. Tap Favourites and then Cameras.
  3. Tap your device's tile and then Turn on .

Connect the Nest Cam to the Nest app to change additional settings

When you set up your Nest Cam, you can access these additional Nest Cam features and settings from the Nest app:

  1. Make sure that you have the Nest app installed on your mobile device. You can download it from the Google Play Store (Android) or the App store (iOS).
  2. From your mobile device, open the Nest app and select the Nest Hub Max thumbnail from your device list.
  3. When the Nest app opens, sign in with your Google account if you haven't already done so. Tap Sign in with Google and then your Google Account and then Allow and then your Nest Cam thumbnail and then Settings Settings icon and then Yes.
  4. Turn Microphone either on On or off Off, then tap Next.
  5. Tap Familiar faces and then turn Familiar face detection either on On or off Off, then tap Done.

The Nest Cam built into the Nest Hub Max is now also set up in the Nest app. To access the Nest Cam features or change its settings, follow the steps below:

  1. Open the Nest app .
  2. Tap your Nest Cam's preview thumbnail and then Settings Settings icon.

Nest Cam recording behaviour

The lights on your Nest Hub Max tell you what the Nest Cam is doing. When the Nest Cam is enabled, a solid green light is displayed on your device. This means that your Nest Hub Max is ready to stream images or video to help you monitor your home remotely from the Nest app. When you or a family member watches the live view, the light should blink green.

Solid green Solid green light Nest Cam is turned on and is currently monitoring.
Blinking green Blinking green light A member of your household is currently viewing Nest Cam's stream.

Note:

  • If you're a Nest Aware subscriber and have set up the built-in Nest Cam in the Nest app, your device continuously records video for you to review in the Nest app.
  • If you don't have Nest Aware but have set up the built-in Nest Cam in the Nest app, your Nest Hub Max sends the last three hours of activity snapshots for you to review in the Nest app whenever an event is detected in front of the camera.

You can disable the Nest Cam functionality at any time from either the Nest app or the Home app.

Learn about camera and microphone controls and indicators on your Nest Hub Max.

To understand how your data is handled when you use the built-in Nest Cam on your Nest Hub Max, visit the Privacy Help Centre FAQs page for Google's connected home devices and services.

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