The video quality settings lets you choose how much of your internet connection gets used by your Google Nest camera or doorbell to stream live video. The higher the quality setting is, the more bandwidth is used.
No matter which option you pick, both your camera and the app will automatically adjust its resolution to work with the available bandwidth.
You can check how much bandwidth and total monthly data is required to use your camera at each video quality level in our Help Center.
Note: If you’ve lowered your camera or doorbell’s video quality to fix its Wi-Fi connection but still disconnects, you can find more steps to troubleshoot connection issues in our Help Center.
Change video quality settings
This setting lets you pick the maximum video quality. Follow the app instructions for your camera or doorbell to adjust the video quality.
Note: No matter which level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available.
- Open the Home app .
- Touch and hold your device's tile.
- At the top right, tap Settings .
- Choose Video.
- Under “Video quality,” choose Max or High.
- High settings uses less bandwidth.
- Max settings uses more bandwidth.
- Open the Nest app <icon>.
- On the home screen, select your camera.
- Tap Settings .
- Tap Quality and bandwidth .
- Slide the toggle to change the video quality for your camera.
- The “Low” option uses the smallest amount of bandwidth.
- The “High” option uses more bandwidth.
What happens when you change the video quality
Resolution in the live stream and video history
Small gaps in video history
After you change the quality and bandwidth setting, your camera will take a moment to restart and switch to the new video quality setting. There might be a few seconds gap in your video history while your camera restarts.
If your camera frequently disconnects, or if the other Wi-Fi devices in your home seem slower than normal when your camera is streaming, try lowering your camera’s quality and bandwidth setting to help fix the immediate issue.If this persists, try to troubleshoot the root cause, which is usually a Wi-Fi connection issue.