Learn about Nest camera lights and sounds and how to change settings

Google Nest camera lights let you know whether your camera’s working normally or if there’s a problem. A chime sound tells you when someone’s using Talk and Listen.

What the lights mean

Nest Hello video doorbell 

Your doorbell has two different lights that can help you indicate what state it’s in:

  • A small status light above the camera
  • A large light ring surrounding the doorbell button

Power and connectivity

Light

What it means

solid green light

Status light is solid green

Everything is working normally

Your Nest Hello is turned on, connected to a Wi-Fi network, and streaming video.

 

 

 

No status light and no
light ring

There are two potential reasons that your doorbell’s lights are off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn't receiving power

The doorbell wires aren’t properly connected or the wires aren’t receiving power.

         Troubleshooting Nest Hello video doorbell issues >

Nest cam yellow blinking light

Light ring blinks yellow

Insufficient power

Your doorbell is connected to power, but doesn’t have enough electric current to operate normally. Check your voltage.

         Troubleshooting Nest Hello video doorbell issues >

 

Setup and connecting to the Nest app

Light

What it means

blue pulse light

Light ring pulses blue

Ready to be connected to the Nest app

Your doorbell is ready and waiting for your input in the app.

blue rotating light

Light ring spins blue

Currently connecting to the Nest app

Nest is processing information and establishing a connection between the app and your doorbell.

green pulse light

Light ring pulses green once

Successfully connected to the Nest app

Your doorbell has successfully connected to the Nest app and is now ready to use.

yellow pulse light

Light ring blinks yellow 5 times

Trouble connecting

When you’re setting up Nest Hello for the first time, you may see this light if your video doorbell has trouble connecting to the Nest service or completing setup. Check the Nest app to see if there’s an error message or something else you need to address.

Troubleshooting Nest Hello video doorbell issues >

 

Day to day use

Light

What it means

white pulse light

Light ring pulses white

Person at your door

Your doorbell has detected a person at your door.

blue rotating light

Light ring spins blue

Doorbell button pressed and waiting for owner response

Someone has pressed the doorbell button and it’s waiting for someone to respond.

 

nest hello red light

Red lights above doorbell button

Night Vision is on

You may notice these lights are only on at night. It just means Night Vision is on. These infrared lights help your camera see so that you have a better view of what’s happening. You can always turn off Night Vision in your camera’s settings.

 

Nest Cam IQ Indoor and Outdoor 

Your camera has two different lights that can help you figure out what’s going on:

  • A small status light
  • A large light ring around the lens

They’ll light up in different patterns and colors to tell you what your camera is doing.

Light

What it means

solid green light

Status light is solid green

Everything is working normally

Your Nest camera is turned on, connected to Wi-Fi, and streaming video.

The light ring will not be illuminated.

solid green light

Status light slowly pulses
green

Watching live video

Someone is watching your camera’s live video stream with the Nest app, a device like Google Home Hub, or a 3rd party connection like Alexa Show.

The light ring will not be illuminated.

Note: There is an exception. The camera’s light won’t pulse green if you are using an Android phone’s cellular data connection (not Wi-Fi) to stream video in the app’s Spaces view.

blue pulse light

Light ring pulses blue

Ready to be connected to the Nest app

Your camera is ready and waiting for your input in the Nest app.

yellow pulse light

Light ring blinks yellow 5 t
times

Trouble connecting

When you’re setting up your camera for the first time, you may see this light if your camera had trouble connecting to the Nest service or completing setup. Check the Nest app to see if there’s an error message or something else you need to address.

Troubleshooting Nest camera and Nest Hello error messages >

red blink light

Light ring blinks red

Insufficient power

Your camera is plugged in but there’s not enough power for it to work correctly. Try an outlet with more power. Don’t plug your camera into an external battery pack.

 

 

 

 

No status light and no
light ring

There are three possible reasons your camera’s lights are off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn't receiving power

The power cable is disconnected or the outlet it's plugged into isn't receiving power.

The status light is turned off

The camera may be streaming successfully, but someone has turned off the status light with the Nest app.

Nest Cam Indoor and Outdoor 

Light

What it means

solid green light

Solid green

Everything is working normally

Your Nest camera is turned on, connected to a Wi-Fi network, and streaming video.

solid blue status light

Solid blue

Booting up or rebooting

This happens when you first plug your camera into a power outlet, when your camera is rebooting itself after a power outage or firmware update, or waiting to be added to an account.

solid red status light

Solid red

LED not working properly

If you don’t see anything but a solid red status light, it means the LED isn’t working properly. Contact Nest Support for further troubleshooting.

solid green light

Pulsing green

Watching live video

Someone is watching your camera’s live video stream with the Nest app, a device like the Google Home Hub, or a 3rd party connection like Alexa Show. 

The light ring will not be illuminated.

Note: There is an exception. The camera’s light won’t pulse green if you are using an Android phone’s cellular data connection (not Wi-Fi) to stream video in the app’s Spaces view.

 

 

 

 

 

No light

There are two possible reasons your camera's light is off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn't receiving power

The power cable is disconnected or the outlet it's plugged into isn't receiving power.

 

 What the sounds mean

All cameras 

Sound What it means

Talk & Listen tone

Your camera uses a chime tone for Talk and Listen. It lets
people near the camera know when you're speaking: it
chimes before you speak and again after you're done
speaking.

How to change camera light and sound settings

Change status light brightness 

  1. Tap your camera on the Nest app home screen.
  2. Tap Settings Nest settings icon .
  3. Select Status light. Then choose Low, High or Auto.
    Note: This feature isn’t available on Dropcam.

Turn the Talk and Listen tone on and off

The chime tone lets people know you’re about to speak, so keeping it on can help Talk and Listen work better for you. If you want to turn off the chime, you can.

  1. On the Nest app home screen, select your camera.
  2. Tap the Settings Nest settings icon .
  3. Select Talk & Listen tone Nest cam talk listen tone.
  4. Tap the switch to turn the tone on or off.
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