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Support for Dropcam and Dropcam Pro ended

Dropcam launched over 10 years ago and was one of the first smart cameras on the market. We made the difficult decision to stop support for Dropcam and Dropcam Pro starting April 8, 2024. These cameras won’t be able to connect to the app, stream, or record video.

What this means for you:

  • Support for Dropcam has ended. You won’t be able to use the Nest app to check the status of your Dropcam, view live streams, receive notifications, or change settings.

  • Your Nest Aware subscription has not been automatically canceled. If your Nest Aware subscription covers all the devices in your home, it will continue to work with any other Nest cameras in your home.

  • If you have a 1st gen Nest Aware per device subscription and want to cancel it, you will need to cancel your subscription at If you already have a Google Account, you can cancel through the Google Home app.

  • Your video history is no longer available as of April 8, 2024.

For more information, go to this Community Forum post.

How to tell which Dropcam you have

The most visible difference between the two
Dropcams is that Dropcam Pro has a black stand,
while Dropcam has a grey one. Because of slight
differences in the size of the two cameras, the stands can't be swapped. The table below outlines other key differences between the two.
Dropcam vs Dropcam Pro
  Dropcam Dropcam Pro
Setup Mac or PC Bluetooth LE enabled iPhone, iPad and
iPod Touch as well as Mac or PC
Maximum video resolution 720p HD 720p HD
Field of view 107° 130°
Image sensor 1/4", 1 megapixel 1/3", 3 megapixel
Depth of zoom 4x 8x
Network frequencies 2.4 GHz 2.4 and 5 GHz
Number of infrared LEDs 6 (Late model); 12 (Early model) 8
Lens Composite Glass
Color Grey Black

More about Dropcam and Dropcam Pro

While both Dropcams offer a beautiful HD image, Dropcam Pro's all-glass lens and larger image sensor provide a sharper picture, with richer colors. This also allows for clearer close-ups when zooming in.

Both cameras can connect to 802.11 b, g, and n 2.4 GHz Wi-Fi networks. Dropcam Pro also connects to 802.11n 5 GHz networks.

Recycling your Dropcam

We can help recycle your Dropcam. You can request shipping at no additional charge. Our third-party recycling partner will send a postage-paid shipping label to your inbox. Learn how.

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