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Nest Home Report Protect alerts

  • Whenever there's a smoke or carbon monoxide (CO) event, Google Nest Protect logs it in the Nest app.
  • To help you keep track of your home's safety events, the Nest Home Report's safety summary also shows you how long it's been since your Protect's last Heads-Up or Emergency Alarm. The report period ends on the last day of the previous month.
  • When your Home Report is generated, it counts the days since the last logged safety event. This is the number you'll see in your the Safety summary section of your Home Report.

Your home report is missing a safety event

  • If none of your Protects sounded the alarm or gave you a Heads-Up alert, there won't be a safety event in your Home Report.
  • If your Protect sounded the alarm or gave you a Heads-Up alert, but it's not in the latest Home Report, it may be missing because it happened after the report was generated. In this case, you'll see the event in your next Home Report.
  • It's also possible that your Protect wasn't connected to Wi-Fi during the event. If your Protect isn't connected to Wi-Fi, it will still detect smoke or CO and give you a Heads-Up or sound an Emergency Alarm, but the event won't be sent to the Nest service.

Troubleshoot offline Protect
 

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