You can no longer use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi. Only a Nest Connect can connect your lock to Wi-Fi. If your lock goes offline, you won't be able to operate your lock with the Nest app, but you can still operate it with the keypad.
If you previously used Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi, you must take action to replace your Nest Guard with a Nest Connect. Eligible owners received an email in January 2024 with instructions on how to receive a Nest Connect at no cost. Once you have a Nest Connect, refer to the Help Center article Keep your Nest x Yale Lock connected after support ends for Nest Secure to reconnect your lock.
If you currently own a Nest Connect, you may need to move it closer to your Nest x Yale Lock to connect it to Wi-Fi. If your lock is out of range of a Nest Connect and goes offline, you won't be able to operate your lock with the Nest app, but you can still operate it with the keypad.
To install a Nest Connect, refer to the Help Center article Set up Nest Connect.
For more details, check the frequently asked questions in this Nest Secure Community Forum update.
Together with Yale, we've crafted a tamper-proof, connected lock that lets you use your phone to control access to your home. You can remotely lock or unlock your door, schedule guest access, and view a history of who unlocked the door and when.
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The Google Nest × Yale Lock has a keypad that doesn't use a physical key, so there's no keyhole to pick. You can receive alerts on your phone so you know who's coming and going. You'll be able to assign and schedule guest access. It can even automatically lock itself. |
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Get to know the Nest × Yale Lock
Can you show me how it works? (videos)
Why is Nest partnering with Yale?
To develop our first smart lock, we looked to Yale, among the best-known and most respected names in the industry. As a trusted hardware developer, Yale has many years of experience developing, testing, and certifying home locks.
We've worked to combine this knowledge with Nest innovation and software to produce a lock that helps to redefine your front door.
The Nest × Yale Lock represents two of the best brands in the connected home and lock security coming together to build a best-in-class door lock for your Nest home.
Compatibility
Will it work on my door?
The Nest × Yale Lock can replace most common deadbolt locks. Your door can be any width or height. Only the thickness and backset matter.
Thickness
The Nest × Yale Lock will fit several standard door thicknesses:
- 1 3/8 in (35 mm) thick
- 1 3/4 in (44 mm) thick
- Between 2 - 2 ¼ in (51 - 57 mm) thick
The Nest × Yale Lock can be used with doors made of the following materials: wood, metal, or fiberglass.
Backset
Backset refers to the distance between the edge of your door and the center of the hole for your deadbolt. If your deadbolt is more than 2-3/4 in (70 mm) away from the edge of your door, it's not compatible. You can check the install guide for more information.
Not compatible
The Nest × Yale Lock is not designed to be used on glass or sliding doors. It was also not designed to work with Mortise locks or multi-point locks.
Do I need to buy anything else to make it work?
You need to have a Google Nest Connect already installed and connected to the Nest app for The Nest × Yale Lock to work with the app.
This is because the Nest × Yale Lock doesn't connect directly to Wi-Fi. Instead, it uses Weave to connect to a Nest Connect in your home. Your Connect, which is connected to your Wi-Fi network, lets your lock communicate with the Nest service and the Nest app on your phone.
If you purchase the Nest × Yale Lock from one of our retail partners, Nest Connect is included in the box when you purchase the lock. You won't need to purchase anything else to make your lock work.
If you purchase the Nest × Yale Lock from store.nest.com, you have the option to buy it with or without a Nest Connect.
If you're installing multiple locks, you may only need one Nest Connect to work with your locks. If your doors are far apart, you might need more than one Nest Connect.
For best results, you should try to install your Nest Connect about halfway between your router and your lock.
Will I need to drill additional holes in my door?
If you're replacing a standard deadbolt on your door (check Will it work on my door?), the Nest × Yale Lock can use the same holes and you won't need to drill new ones.
If you have a nonstandard lock, or if your door doesn't have a lock at all, you'll need to drill some new holes. A template for drilling holes is included in the printed user guide that comes in the box with your Nest × Yale Lock.
Door alignment
Before using the Nest × Yale Lock, you'll need to fix any alignment issues with your current door. This may involve enlarging or repositioning existing holes, drilling new ones, or making other corrections.
Examples of alignment issues include:
- The deadbolt rubs against the strike plate
- You need to jiggle your old key to lock or unlock your door
- You need to push or pull the door after you've closed it in order to engage the lock
The following video can help you troubleshoot common issues with door alignment:
DIY Door Alignment for Smart Locks
Professional alignment and installation
If you don't want to do it yourself, you don't have to. A local professional can fix these types of issues and install your Nest × Yale Lock for you.
Is the lock wired or battery-powered?
The Nest × Yale Lock is battery-powered. This means you won't have to install any additional wiring to power your lock.
It uses four standard AA alkaline batteries. How long the batteries last will depend on how often your door is used, but in general they should last about a year.
You can be notified on your phone when the batteries start to get low, and the lock's low battery status will appear in the Nest app. The lock will also speak to let you know that the batteries are low. You'll be notified again when your batteries get critically low. This should give you plenty of time to change the batteries.
If the batteries do run out, you can use a 9V battery from outside your home to provide temporary power and unlock your door. Check the section above: What if the battery dies and I'm locked out?
Does it use a lot of Wi-Fi bandwidth?
Your Nest × Yale Lock doesn't connect directly to Wi-Fi. Instead, it uses Weave to connect to a Nest Connect in your home. Your Connect will then connect to your Wi-Fi network and communicate with the Nest app.
This communication uses very little bandwidth, averaging less than 50 MB per week, upload and download depending on how often you use your lock.
Features
What notifications will I get?
There are a number of different notifications you can get, and you can enable or disable different notifications in the Nest app. The available notifications include:
- When a person unlocks or locks the door, including the name you gave them in the Nest app and the time
- When the lock has a low battery
- When someone enters an incorrect passcode five times
- If you lock goes offline for more than 10 minutes
- When your deadbolt is unable to extend or retract
In addition to notifications, you'll also be able to view a 10-day history of the lock in the Nest app. This will show you who unlocked your door and when.
What does the white button do?
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Pairing This button is used to connect your lock to the Nest app Privacy mode After the lock is connected, this button turns on Privacy |
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If you try to use the keypad when Privacy mode is enabled, it will say "Please try again at another time." You won't be able to enter a passcode on the keypad to unlock the door, but you can use the Nest app to unlock the door. When the door is unlocked Privacy mode will be turned off.
Privacy mode can be useful to prevent anyone with guest access from opening the door. To deactivate Privacy mode, simply press and hold the white button again, or use the Nest app.
Can I set a schedule to lock and unlock the door?
You can't set a schedule to automatically lock and unlock the door at specific times. But you can set a schedule for any guests so they can only unlock the door during the time you choose with the app. You can also set the lock to automatically lock itself after you have left home.
Can it automatically lock itself?
By default, the Nest × Yale Lock will not automatically lock itself, but you can use the Nest app to set your lock to automatically lock itself in two ways:
- It can re-lock itself between 10 seconds, 1 minute, and 5 minutes after you've unlocked it. You can specify the time with the app.
- It can automatically lock itself after your Nest home switches to Away mode.
How does it work?
You can use the Nest app to check your lock status, enable or disable guest access, and lock and unlock your door from anywhere as long as your lock is connected to the internet.
Your lock can send you notifications on your phone whenever your door is locked, unlocked, or when someone tries to enter an incorrect password five times.
You can also set your lock to automatically lock itself when everyone's away from home.
Does it include a handle or doorknob?
No. The Nest × Yale Lock does not include the handles shown in the section above, but you can choose from a selection of doorknobs, levers and handlesets to match the finish of your lock at Yale's online store.
The lock should also work with your door's existing handleset or doorknob as long as they're not too close together. On modern doors, the standard distance between the center of the doorknob and the center of the deadbolt is about 5.5 to 6 inches (14 to 15.5 cm), which is more than enough room to install the Nest × Yale Lock.
What are the technical and weatherproofing specifications?
The Nest × Yale Lock is certified ANSI/BHMA A156.36, Grade 2. It was designed to work in outside temperatures as cold as –22°F and as hot as 140°F (–30° to 60°C)*.
IP65 rating* - The Nest × Yale Lock can withstand dust, rain, and snow.
* Since the Nest × Yale Lock is mounted on your door, part of the lock will be inside your home, and part of the lock will be outside your home. These weather ratings refer to the portion of the lock outside your home.
To learn more about the Nest × Yale Lock including dimensions, weight, and power requirements, visit our technical specifications:
If it's cold or wet outside, can I use the keypad with gloves on?
If it's cold or wet outside and you come home wearing gloves, you can use the lock without taking your gloves off, but you may need to press harder on the lock's keypad.
Note: If your gloves are thick, wet, or made out of a resistant material, you may need to take them off.
Setup and Installation
Can I install it myself?
Yes. The Nest × Yale Lock is designed for easy DIY installation. Typical installations should take less than an hour. You'll need a few simple tools like a Phillips head screwdriver. You'll also need a mobile device and the Nest app.
Don’t want to install it yourself? Contact our installation partner, OnTech, to help you check your system’s compatibility, install, and set up your Nest products.
Installation overview
Here are the basic steps you'll take to install the Nest × Yale Lock:
- Plug in and set up your Nest Connect with the Nest app.
- Remove your existing lock.
- Check lock holes using the template in the installation guide.
- Install the Nest × Yale Lock hardware.
- Set up the lock with the Nest app.
Note: Use the installation guide printed in the box for a template that is the correct scale. If you print the installation guide, make sure to follow the directions listed on the template to print it to scale.
Can I get a professional to install it for me?
Absolutely, and we can help you find the right person in your area to do it. Make an appointment with our installation partner OnTech to have a trained pro come to your home to install and set up your Nest products.
Note: Nest Pros are independent companies or contractors that Nest works with to help you install your Nest products. Although they are not employed by Nest, we try to maintain a network of well-rated installers for our customers to work with.
Using your lock
How can I lock and unlock my door?
There are several ways to lock and unlock your door:
- Use the Nest app to lock and unlock your door. Both your phone and the lock must be connected to the internet.
- Enter your passcode on the lock's keypad to unlock your door from the outside.
- Tap the Yale logo, or tap with three fingers anywhere on the keypad to quickly lock your door from the outside.
- Set a timer in the Nest app so that your door will re-lock itself after it's been unlocked.
- Set your lock to automatically lock itself after you've left home.
- Turn the bolt handle to manually lock and unlock your door from inside your home.
When you lock or unlock your door, it moves the deadbolt. It doesn't open or close your door automatically.
How do I set a passcode for a guest or schedule access?
You'll use the Nest app to add people to your Nest home. You can decide what level of access to give them: Full Access or Home Entry Only. After they're added to your Nest home, you can assign them a passcode.
To learn more about Family Accounts and controlling access to your home, refer to the follow article:
Does it support voice commands?
Yes. The Nest × Yale Lock supports voice commands through a Google Assistant-enabled device like a Google Home or an Android phone. You can tell your device to lock your door and check whether it's locked, and even include your lock as part of a Routine, such as "Goodnight."
For step-by-step instructions and examples of things you can say and do, visit the following article:
Learn more about using the Google Assistant with your Nest products
Note: You can't unlock the Nest × Yale Lock using voice commands. It's designed to work this way in order to help prevent an unauthorized person from unlocking your door with their voice.
Safety and security
Does it have a key?
The Nest × Yale Lock doesn't use a physical key. You can unlock it by entering a passcode on the lock or by using the Nest app. Each person who you want to have access to your home gets a unique passcode so you can view who unlocked the door and when. And you can easily remove someone's passcode with the Nest app so they can't unlock the door anymore.
Keys are one of the weakest links in lock security. They can be easily lost or stolen. And as long someone has your key, they have access to your home. There's no way to revoke their access aside from changing the lock. Keyed locks are also vulnerable to lockpicking. Since the Nest × Yale Lock is keyless, it can't be picked.
What if the battery dies and I'm locked out?
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The Nest × Yale Lock is a secure battery powered lock that You'll be notified on your phone when your batteries start to When your batteries get critically low, you'll be notified again, |
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If you wait too long and the batteries die, you won't be locked out completely. Simply hold a 9V alkaline battery to the terminals at the bottom of your lock to provide temporary power. Then you can enter your passcode and unlock the door. Once you're inside, you can replace the lock's batteries.
Can the lock be hacked?
We take data security very seriously and work to make sure that your personal information is never compromised.
Features that help make your lock secure
After five incorrect attempts to enter a passcode, a lockout will be triggered. Your lock will send an alert to your phone, and you won't be able to open the door with the keypad for 90 seconds. You can also enable Privacy Mode to prevent anyone from using the keypad.
Your Nest products talk together using Weave and information is transmitted to Nest servers using secure AES 128-bit encryption to help keep your data safe. Since passcodes are stored on your lock, wireless jamming won't cause your lock to stop working and your door can't be unlocked this way.
If your lock is added to your Nest app, you'll need the account email and password in order to change or add a passcode using the Nest app. You can follow a few simple steps to help secure your account in the Nest app, like setting your phone to auto-lock itself after a period of inactivity or enabling 2-step verification.
Remember, never share your password with anybody.
Can someone try to guess my passcode?
You can choose a passcode that's between 4 and 8 numbers long. Because there isn't a set length, there's a large number of potential passcodes. This makes it hard to guess your passcode or enter it randomly.
The Nest × Yale Lock will disable its keypad for 90 seconds when someone enters an incorrect passcode five times in a row. Your lock will also send an alert to your phone so you'll know when someone is entering incorrect passcodes.
You can also enable Privacy Mode to prevent anyone from using the keypad.
If you think that someone knows a passcode who shouldn't, you can easily change the passcode or disable access using the Nest app. Refer the following article to learn more:
Learn more about Family Accounts
Note: Even when the keypad is disabled from too many passcode tries, you'll still be able to unlock the door with the Nest app.
What if the power goes out or my Wi-Fi is down?
If the Wi-Fi goes down
You'll still be able to unlock your door with the keypad if the Wi-Fi goes down, but you won't be able to use the Nest app to control your lock or change settings.
You also won't get any notifications from the lock. If you have a guest or visitor with scheduled access, they may not be able to open the door if the lock is unable to check the date and time.
You'll always be able to lock and unlock the deadbolt from inside even if the power is out or the Wi-Fi goes down.
If the power goes out
Your lock is battery powered, so you'll still be able to use the keypad if the power goes out.
If the power is out, your Wi-Fi is probably down too, so you won't be able to use the Nest app to control your lock or change settings.
You'll always be able to lock and unlock the deadbolt from inside even if the power is out or the Wi-Fi goes down.
What if someone breaks the lock?
In partnering with Yale, we've developed a lock that's extremely durable and difficult to break or force open.
If someone does manage to break your lock using a power tool or another method, the Nest × Yale Lock can sound an audible alarm and will send a notification to your phone.
Is there a warranty?
Yes. Yale offers a lifetime limited warranty for finish and mechanical parts; two years for electronics. For more warranty information, check out Yale's website.
What is Nest's privacy policy?
At Nest, we take your privacy seriously. Learn more about our privacy practices at the following link:
Purchasing and ordering
Is there a monthly fee to use the lock?
There is no monthly fee or subscription needed to use the lock. You'll receive notifications and alerts as long as your lock and your phone are both connected to the internet.
In what countries is it available for purchase?
The lock will only be available in the United States and Canada to start. We're working hard to make Nest products available to use and enjoy across the world.
Where can I buy the Nest x Yale Lock?
You can find pricing and purchase the Nest x Yale Lock at store.google.com.
Tip: You should check before visiting one of our retail partners to know which Nest products they carry.