Why your Nest Home Report is in the wrong language and how to change it

Nest uses the postcode or ZIP code you entered in the app to determine which country your home is in. Your home’s country in turn decides your Home Report’s default language.

So if you choose an email language in the Nest app that’s unsupported in your home’s country, your Home Report will still be sent in your country’s default language. For instance, if your Nest home is in the US, but you pick French in the Nest app, your Home Report language won’t change to French, and you will still receive your report in English.

We’re working hard to resolve this issue and appreciate your patience.

Some countries only support one Home Report language, and some allow you to change your Home Report language. Here’s a breakdown of which languages you can pick based on your home’s location:

How to change your Home Report language

If you want to change your language settings, it’s easy:

1. Open the Nest app or go to home.nest.com if you’re on a computer.
2. Tap the gear icon in the top right corner of the home page.
3. Select Notifications.
4. Under Home Notifications, select Nest Home Report.
5. Select a language that is supported in your home’s country.