Once support stops for Nest Secure on April 8, 2024, you can no longer use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi. Only a Nest Connect will be able to connect your lock to Wi-Fi.
If you currently use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi, we recommend replacing your Nest Guard with a Nest Connect. Eligible users received an email in January 2024 with instructions on how to receive a Nest Connect at no cost.
If you currently own a Nest Connect, you may need to move it closer to your Nest x Yale Lock to connect it to Wi-Fi. If your lock is out of range of your Nest Connect and goes offline, you will not be able to operate your lock with the Nest app, but you will still be able to operate it with the keypad.
To install a Nest Connect, refer to the Help Center article Set up Nest Connect.
For more details, check the frequently asked questions in this Nest Secure Community Forum update.
The Google Nest × Yale Lock’s History provides a quick overview of events that your lock detects throughout the day, such as someone locking and unlocking your door or putting it into Privacy Mode. You can tap a specific day to see a detailed list of all lock events.
There are two different views: a quick 10-day overview with the number of events that occurred and a detailed view showing each lock event on a specific day. On most days, a quick glance at the overview will keep you informed about key activities. If something happens that needs your attention, like the lock being tampered with, the detailed view makes it easy to spot exactly when the event occurred as well as the activity leading up to it. Both views capture 10 days of history.
How to view your lock’s history
1. On the Nest app home screen, select your lock.
2. Select History .
You’ll see a 10-day overview with the number of events and
What the colors mean:
3. To see everything that happened on a particular day, tap
The view will expand to show a chronological list of each activity triggered by your lock.
How to update the events in History
Each time you open History, it gets updated with the latest available information. To refresh the view, tap the back arrow , then select History to open it again with the most recent info.
Who can see History
The Owner of the Nest home, as well as anyone who has Full access, can see History. People who have Home Entry Only access will not be able to see it.
What the icons mean
Event icons appear in your History, making it easy for you to visually scan through a particular day.
Door locked. Your door was locked by someone.
If it was locked by a person with Full access, then their picture
Note: If you have One Touch Locking enabled or if someone
Door auto-locked. Your door was automatically locked after a
Door unlocked. Your door was unlocked by someone.
If it was unlocked by a person with Full access, then their
Note: If someone unlocks the door by turning the thumb turn
Privacy mode. Privacy mode was enabled. This disables the
If someone has Full access, they can disable Privacy mode in
Warning. A triangle warning icon can mean one of two things:
Tap a specific day to get details on what the warning was
Tamper. Your lock has been tampered with.
Offline. Your lock is offline. This can happen when your home
Note: When this happens, you are still able to lock and unlock
Other icons you might see
Your lock’s history will only show events for your lock. If you have Google Nest Secure, you can see when your Nest Secure system was disarmed by someone unlocking your door in Google Nest Guard’s Security History. See the article below for Nest Secure’s event icons and what they mean.
The following events happen less frequently, but History makes a note of them to help keep you informed.
Software update. Nest has updated the software on your lock.