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Change notification settings

After you add an app-compatible product to your account, you can choose notification settings with the Nest or Home app and change them later if you want. For any Google Nest product to send notifications, it must be connected to the internet.

Nest products can push notifications to your phone, emails, or both to let you know when something in your home needs your attention. They'll try to alert you about important events, emergencies, and technical issues.

Important: Change notification settings in the app you used to first set up your Nest product.

Home app

For Home app instructions, go to Manage your Google Home app notifications.

Nest app

  1. Tap Settings Nest settings icon in the top right corner of the Nest app home screen.
  2. Select Notifications.
  3. Choose the Nest product you want to change notifications for, or select options for Nest Home Report or Rush Hour Rewards. Each item in the list will have different notification options which are summarized below.

Important:

  • You'll receive notifications as long as you're signed into the app and your Nest product is connected to the internet. Closing the app doesn't sign you out.
  • Changing notification settings in the app might change how everyone who has shared access to that home gets messages and emails depending on the product. Go to the sections below for more details.

Critical alerts

Critical alerts let you know about important events, like a smoke or carbon monoxide alarm, even if your phone's volume is set to low and you've turned on Do Not Disturb. To receive critical alerts from Google Nest, you'll need to turn them on both in General notifications in the Home app and in your phone's settings.

To set up critical alerts:

  1. Open the Home app Google Home apptap Settings Nest settings iconNotifications General notifications.
  2. Turn on critical alerts.
  3. Check for a banner at the top of the screen.
    • If there's a banner that says "Critical alerts are turned off in this device's settings", tap Turn on critical alerts, then follow the steps to complete setup in your phone's settings.
    • If there's no banner, you're all done.

Notification options for each Nest product

For more information about the notification options available for each Nest product, select one fo the sections below.

Nest cameras and doorbells

Alerts for Nest cameras are a bit more complex than for other Nest products, since you can choose motion and sound alert settings, and change how and when you'll get them.

Nest thermostats

Air filter reminder

If you have a forced air heating or cooling system, you can choose to turn the Air filter reminders on or off. These remind you when it's time to change the air filter to keep your system running efficiently. 

Safety temperatures

Safety temperatures can help ensure that your pipes don't freeze or that your home doesn't become extremely hot even when your thermostat is set to Off or Eco Temperatures.

Furnace Heads-Up

Furnace Heads-Up can also send a message to your phone (if your Wi-Fi and internet connection are working) when there’s an issue with your forced air system’s filter. You’ll get these notifications if you have a Nest thermostat that’s been added to your account and set up to control a forced air system. Because this is meant to help protect your system, these notifications are always on. But they should happen rarely.

HVAC monitoring

Get a heads up if your Nest thermostat detects potentially unusual system behavior. You can turn on Urgent alerts to potentially serious system issues that require immediate attention. These will always show in the app feed but emails are optional. You can also choose to turn on Push notifications or turn on Early warnings to get app feed alerts for non-urgent system issues before they become serious.

Savings Finder

Get notified about new energy saving suggestions. You can turn on "Get energy saving suggestions" to get suggestions on how to be more energy efficient, such as temperature adjustments, energy saving programs, and schedules.

Learn about Nest thermostat savings

Nest Protect smoke and CO alarm

Because they're a matter of safety, Nest Protect notification about smoke, carbon monoxide, low batteries, offline status, expiration, and sensor failure can't be turned off with the app. So you won't find options for these notifications in the Protect settings menu.
Note: Due to safety regulations, all smoke and CO alarms expire. 1st gen Nest Protect expires after 7 years, and 2nd gen Nest Protect expires after 10 years. To learn more, visit the When to replace your Nest Protect article.

Sound Check for 2nd gen Protects

This is the only Protect notification that you can enable or disable. The Sound Check self-test that Nest Protect can automatically run each month sends a notification five minutes before the test runs. This will give you a warning and let you skip the test if you want. Disabling the Sound Check test will also disable the pre-test notification, but it's recommended that you keep Sound Check enabled.

Learn about Sound Check

Video Clip Alerts

If you have a Nest camera and a Nest Protect in the same home, and there's a smoke or carbon monoxide emergency, you can get an email that lets you know your camera has saved a video clip recorded during the event. Emergency clip recording is Off by default. To turn it on:

  1. Open the Nest app and select your Protect.
  2. Tap SettingsNest settings icon Works with Protect, then select the camera(s) you want to record on.
    • Note: This feature is dependent on your home's working Wi-Fi and internet connection.

For more information about this feature, go to Learn how Google Nest products work together.

Nest Secure alarm system

Nest Guard uses its voice, lights, and siren to let you know about potential security events. You can receive alerts in a push notification on your phone or tablet, or in an email. You can get notifications for the following events:
  • Reminders to arm/disarm the system in case you've forgotten: Learn how Remind Me notifications work.
  • Technical issues that need your attention like a low battery, a hardware failure, or a Google Nest Detect that has lost its wireless connection to Guard.
  • When a security alarm or panic alarm is sounding.

Turning Nest Secure notifications on or off

Notifications for alarms and technical issues cannot be turned off with the app because they warn you about security threats.

However, each user in your home can individually turn Nest Secure's Remind me notifications on or off: How to use Remind Me notifications.

To receive security notifications, make sure notifications from Nest are enabled in your Android settings.

Nest x Yale Lock

The Google Nest × Yale Lock has a built-in speaker. You’ll hear chimes and get some audio alerts on your lock, and receive notifications on your phone.
In the app, you can change settings to enable or disable notifications for when your door is either locked or unlocked.
Tip: If someone uses a passcode or the app to unlock or lock the door, the alert will display the name you gave that person in the app.
You’ll also be able to review a 10 day history for your lock in the Nest app.
There are some additional notifications you’ll receive from your lock, but you won’t be able to turn these off. Some of these notifications include:
  • When the lock has a low battery
  • If someone with Home Entry Only uses a passcode outside of their scheduled time
  • When someone enters an incorrect passcode 5 times
  • If your lock goes offline for more than 10 minutes
  • When your deadbolt is unable to extend or retract
  • Tamper detection

Home Report

The Home Report is a monthly email that summarizes activity for all the Nest products in your account like your thermostat’s reported energy use, Protect smoke and CO events, and more. If you don’t want to get a report emailed to you, you can turn it off. You can also choose the language for your Home Report.

Rush Hour Rewards

Eligible customers can sign up for Rush Hour Rewards with their energy provider. Once you’re in the program, you can get notifications on your Nest thermostat and in the app that a rush hour will be happening soon, when it will start, and when it will end. If you turn off notifications about rush hours, you won’t get rush hour notifications on your thermostat or phone.

Notifications in a shared home

Whenever someone makes a change to their notification settings, it might affect everyone else who shares access to the same home with the app. Select your product for more information.

Nest cameras and doorbells

Each person can set their own preferences, and it won’t affect anyone else. 

For example, you might want to get a notification every time your camera spots motion, but your spouse might not want to get any notifications. The app lets each of you choose the notifications you want.

Nest Secure alarm system

Each person can set their own preferences, and it won’t affect anyone else.
For example, you might want to get a Remind Me alert whenever you’re the last person to leave home without setting the alarm, but your spouse might not want to use this feature. The app lets each of you choose the notifications you want.

Nest x Yale Lock

Each person can set their own preferences, and it won’t affect anyone else.
For example, you might want to get a notification whenever someone locks or unlocks the door, but your spouse might not want to get any notifications. The app lets each of you choose the notifications you want.

Home Report

Each person can set their own preferences, and it won’t affect anyone else.
For example, you might want to have us send the monthly Home Report to your own email address, but your spouse doesn’t want to get it at their email address. The app lets each of you choose separately.

All other Nest products

If you change a notification setting in the app, it will also change that setting for everyone sharing your home.
However, each person can control their own notifications by changing settings outside of the app.
  • Create an email filter: If you don’t want to get emails, you can create a filter in your email app to automatically archive or delete emails.
  • Change your phone’s notification settings: If you don’t want to get notifications, you can change your OS notification settings on your Android device or iOS device to block push notifications from the app. Keep in mind that if you do this, you won’t be alerted to what’s happening in your Nest home.
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