Learn about notifications and how to change settings

After you add a Nest product to your account, you can choose notification settings with the Nest app. If you ever want to change those settings, select Notifications in the app’s Settings menu.

Each of your Nest products can send you alerts to let you know when something in your home needs your attention. Whether it’s push notifications to your phone, emails, or both, they’ll try to alert you about important events, emergencies, and technical issues. You can change notification settings for every Nest product in your home with the Nest app.

  1. Tap the Settings Pictogram voor Nest-instellingen in the top right corner of the Nest
    app home screen.
  2. Select Notifications.
  3. Choose the Nest product you want to change notifications
    for, or select options for Nest Home Report or Rush Hour
    Rewards
    . Each item in the list will have different
    notification options which are summarized below.

Important:

  • You’ll receive notifications as long as you’re signed in to the
    Nest app. Closing the app doesn’t sign you out.
  • Changing notification settings in the Nest app may change
    how everyone who has shared access to that Nest home
    gets messages and emails depending on the Nest product.
    See the sections below for more details.
nest app notifications

 

Notification options for each Nest product

For more information about the notification options available for each Nest product, select one of the sections below.

Nest cameras and Nest Hello 

Alerts for Nest cameras are a bit more complex than for
other Nest products since you can choose motion and
sound alert settings, and change how and when you’ll get
them.

If you have an active trial or paid Nest Aware subscription,
you can also get Person alerts as well as alerts about
activity in custom Activity zones. For details on camera
notification settings, see the article linked below.

Learn more about the alerts you’ll get from your
camera >

          

 

Nest app camera notifications page

Nest thermostats 

Air filter reminder

If you have a forced air heating or cooling system, you can
choose to turn the Air filter reminders on or off. These
help you know when it’s time to change the air filter to
keep your system running efficiently. If you don’t have a
forced air heating or cooling system connected to your
Nest Thermostat, you won’t see the option to set Air filter
reminders in the app or on the thermostat.

Filter reminders are off by default, but you can turn them
on by following the instructions in the article linked below.

Learn more about Air filter reminders >

 

Nest app air filter reminder

Safety Temperatures

Safety Temperatures can help ensure that your pipes don’t freeze or that your home doesn’t become extremely hot even when your thermostat is set to Off or Eco Temperatures. You’ll get a message when your home has reached the Safety Temperatures you’ve set and a second message when things have returned to normal. As long as Safety Temperatures are set, their notifications are always set to on.

You can turn off Safety Temperatures if you don’t want to receive these notifications. But if you do, your thermostat won’t help protect your home from extreme temperatures when you’re gone. For instructions, see the article linked below.

        Learn more about Safety Temperatures >

Nest Protect smoke and CO alarm 

Nest Protect uses its voice and lights to let you know
about potential danger and where in your home it's
happening. It can also send notifications to your phone if
your home’s Wi-Fi and internet connection are working.

Because they’re a matter of safety, Nest Protect
notifications about smoke, carbon monoxide, low
batteries, offline status, expiration, and sensor failure,
can’t be turned off with the Nest app. So you won’t see
options for these notifications in the Protect settings
menu.

Sound Check for 2nd gen Protects

There is one notification available only for 2nd gen Nest
Protects that you can enable or disable. The Sound
Check self-test that Nest Protect can automatically run
each month can send a notification five minutes before
the test runs. This will give you a warning and let you skip
the test if you want. Disabling the Sound Check test will
also disable the pre-test notification, but it’s recommended
that you keep Sound Check enabled.

Learn more about Sound Check >

 

                               

nest app sound check

Video Clip Alerts

If you have a Nest camera in addition to a Nest Protect and there’s a smoke or carbon monoxide emergency, you will get an email that lets you know your camera has saved a video clip recorded during the event. This function is on by default and can’t be turned off with the Nest app. It is also dependent on your home’s working Wi-Fi and internet connection.

           Learn how Nest products work together >

Nest Home Report 

The Nest Home Report is a monthly email that
summarizes activity for all the Nest products in your
Nest Account: for instance, your thermostat’s reported
energy use, Protect smoke and CO events, and more. If
you don’t want to get a report emailed to you, you can
turn it off. You can also choose the language for your
Home Report.

How to change the Nest Home Report language >

 

nest app home report
 

Setting up notifications in a shared Nest home

With Family Accounts, you can shared access to that Nest home. However, whenever someone makes a change to their notification settings, it may affect everyone else.

Select your product for more information.

Nest cameras and video doorbells 

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to get a notification every time your camera spots motion, but your spouse might not want to get any notifications. The Nest app lets each of you choose the notifications you want.

Nest Home Report 

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to have us send the monthly Nest Home Report to your own email address, but your spouse doesn’t want to get it at their email address. The Nest app lets each of you choose separately.

All other Nest products 

If you change a notification setting in the Nest app, it will also change that setting for everyone sharing your home.

However, each person can control their own notifications by changing settings outside of the Nest app.

  • Create an email filter: If you don’t want to get emails, you can create a filter in your email app like Gmail or iCloud Mail to automatically archive or delete emails from Nest.

  • Change your phone’s notification settings: If you don’t want to get notifications, you can change your OS notification settings on your iOS device or Android device to block push notifications from the Nest app. Keep in mind that if you do this, you won’t be alerted to what’s happening in your Nest home.
Was dit nuttig?
Hoe kunnen we dit verbeteren?