Learn about notifications and how to change settings

After you add a Nest product to your account, you can choose notification settings with the Nest app. If you ever want to change those settings, select Notifications in the app’s Settings menu.

Each of your Nest products can send you alerts to let you know when something in your home needs your attention. Whether it’s push notifications to your phone, emails, or both, they’ll try to alert you about important events, emergencies, and technical issues. You can change notification settings for every Nest product in your home with the Nest app.

  1. Tap the Settings icon Nest settings icon in the top right corner of the
    Nest app home screen.
  2. Select Notifications.
  3. Choose the Nest product you want to change notifications
    for, or select options for Nest Home Report or Rush Hour
    Rewards
    .Each item in the list will have different notification
    options which are summarized below.

Important:

  • You’ll receive notifications as long as you’re signed in to the
    Nest app. Closing the app doesn’t sign you out.
  • Changing notification settings in the Nest app may change
    how everyone who has shared access to that Nest home 
    gets messages and emails depending on the Nest product.
    See the sections below for more details.
app notifications

Notification options for each Nest product

For more information about the notification options available for each Nest product, select one of the sections below.

Nest cameras and Nest Hello 

Alerts for Google Nest cameras are a bit more complex than for
other Nest products since you can choose motion and
sound alert settings, and change how and when you’ll get
them.

If you have an active trial or paid Google Nest Aware subscription,
you can also get Person alerts as well as alerts about
activity in custom Activity zones. For details on camera
notification settings, see the article linked below.

       Learn more about the alerts you’ll get from your
        camera >

Nest app camera notifications page

 

Nest thermostats 

Air filter reminder

If you have a forced air heating or cooling system, you can
choose to turn the Air filter reminders on or off. These
help you know when it’s time to change the air filter to keep
your system running efficiently. If you don’t have a forced air
heating or cooling system connected to your Google Nest Thermostat,
you won’t see the option to set Air filter reminders in the app or
on the thermostat.

Filter reminders are off by default, but you can turn them on by
following the instructions in the article linked below.

Learn about Air filter reminders >

Nest app air filter reminder

 

Safety Temperatures

Safety Temperatures can help ensure that your pipes don’t freeze or that your home doesn’t become extremely hot even when your thermostat is set to Off or Eco Temperatures. You’ll get a message when your home has reached the Safety Temperatures you’ve set and a second message when things have returned to normal. As long as Safety Temperatures are set, their notifications are always set to on.

You can turn off Safety Temperatures if you don’t want to receive these notifications. But if you do, your thermostat won’t help protect your home from extreme temperatures when you’re gone. For instructions, see the article linked below.

Learn how Safety Temperatures work >

Furnace Heads-Up

Furnace Heads-Up can also send a message to your phone (if your Wi-Fi and internet connection are working) when there’s an issue with your forced air system’s filter. You’ll get these notifications if you have a Nest Thermostat that’s been added to your account and set up to control a forced air system. Because this is meant to help protect your system, these notifications are always on. But they should happen rarely.

Nest Protect smoke and CO alarm 

Google Nest Protect uses its voice and lights to let you know
about potential danger and where in your home it's
happening. It can also send notifications to your phone
if your home’s Wi-Fi and internet connection are working.

Because they’re a matter of safety, Nest Protect notifications
about smoke, carbon monoxide, low batteries, offline status,
expiration, and sensor failure, can’t be turned off with the Nest app.
So you won’t see options for these notifications in the Protect
settings menu.

 

Sound Check for 2nd gen Protects

There is one notification available only for 2nd gen Nest
Protects that you can enable or disable. The Sound Check
self-test that Nest Protect can automatically run each month can send a notification five
minutes before the test runs. This will give you a warning and let you skip the test if you want. Disabling
the Sound Check test will also disable
the pre-test notification, but it’s recommended that you keep Sound Check enabled.

        Learn more about Sound Check >

app sound check

Video Clip Alerts

If you have a Nest camera in addition to a Nest Protect and there’s a smoke or carbon monoxide emergency, you will get an email that lets you know your camera has saved a video clip recorded during the event. This function is on by default and can’t be turned off with the Nest app. It is also dependent on your home’s working Wi-Fi and internet connection.

         Learn how Nest products work together >

Nest Secure alarm system including Guard and Detect 

Google Nest Guard uses its voice, lights, and siren to let you know about potential security events. You can receive alerts on your phone or tablet as a push notification and in email for the following events:

        Learn how Remind-Me notifications work >

  • Reminders to arm/disarm the system in case you have forgotten.

  • Technical issues that need your attention like a low battery, a hardware failure, or a Google Nest Detect that has lost its wireless connection to Guard.

  • When a security alarm or panic alarm is sounding. 

Note:For Google Nest Secure to send notifications, it must be connected to the internet. To help ensure it stays connected even if your Wi-Fi goes down, you can subscribe to cellular backup as part of a product or service bundle from our professional monitoring partner.

        Learn more about Cellular Backup >

Turning Nest Secure notifications off or on

Notifications for alarms and technical issues cannot be turned off with the Nest app because they warn you about security threats.

However, each user in your home can turn on or off Nest Secure’s Remind Me notifications

       How to use Remind me Notifications >

To receive security notifications, make sure notifications from Nest are enabled in your Android or iOS settings.

Nest x Yale Lock 

The Google Nest × Yale Lock has a built in speaker. You’ll hear chimes and get some audio alerts on your lock, as well as receive notifications on your phone.

In the app, you can change settings to enable or disable the following notifications:

  • When your door is locked
  • When your door is unlocked

Tip: If someone uses a passcode or the Nest app to unlock the door, or if they use the Nest app to lock the door, the alert will display the name you gave that person in the Nest app.

You’ll also be able to review a 10 day history for your lock in the Nest app.

There are some additional notifications you’ll receive from your lock, but you won’t be able to turn these off. Some of these notifications include:

  • When the lock has a low battery
  • If someone with Home Entry Only uses a passcode outside of their scheduled time
  • When someone enters an incorrect passcode 5 times
  • If you lock goes offline for more than 10 minutes
  • When your deadbolt is unable to extend or retract
  • Tamper detection

Nest Home Report 

The Nest Home Report is a monthly email that
summarizes activity for all the Nest products in your
account in the Nest app like your thermostat’s reported
energy use, Protect smoke and CO events, and more. If
you don’t want to get a report emailed to you, you can turn it off.
You can also choose the language for your Home Report.

        How to change the Nest Home Report language >

 

Rush Hour Rewards 

Eligible customers can sign up for Rush Hour Rewards 
with their energy provider. Once you’re in the program,
you can get notifications on your Nest thermostat and in
the Nest app that a rush hour will be happening soon, when
it will start, and when it will end. If you turn off notifications
about rush hours, you won’t get rush hour notifications on
your thermostat or phone.

        Learn more about Rush Hour Rewards >

rush hour rewards

 

Setting up notifications in a shared Nest home

With Family Accounts, you can shared access to that Nest home. However, whenever someone makes a change to their notification settings, it may affect everyone else.

Select your product for more information.

 

Nest cameras and video doorbells

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to get a notification every time your camera spots motion, but your spouse might not want to get any notifications. The Nest app lets each of you choose the notifications you want.

Nest Secure alarm system 

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to get a Remind Me alert whenever you’re the last person to leave home without setting the alarm, but your spouse might not want to use this feature. The Nest app lets each of you choose the notifications you want.

Nest x Yale Lock 

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to get a notification whenever someone locks or unlocks the door, but your spouse might not want to get any notifications. The Nest app lets each of you choose the notifications you want.

Nest Home Report 

Each person can set their own preferences, and it won’t affect anyone else.

For example, you might want to have us send the monthly Nest Home Report to your own email address, but your spouse doesn’t want to get it at their email address. The Nest app lets each of you choose separately.

All other Nest products 

If you change a notification setting in the Nest app, it will also change that setting for everyone sharing your home.

However, each person can control their own notifications by changing settings outside of the Nest app.

  • Create an email filter: If you don’t want to get emails, you can create a filter in your email app like Gmail or iCloud Mail to automatically archive or delete emails from Nest.

  • Change your phone’s notification settings: If you don’t want to get notifications, you can change your OS notification settings on your iOS device or Android device to block push notifications from the Nest app. Keep in mind that if you do this, you won’t be alerted to what’s happening in your Nest home.
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