You can find more details about your Nest thermostat in the Technical Info menu such as the model, serial number, software version and other important details.
To get to the Technical Info menu on your Nest thermostat:
- Press the thermostat ring to bring up the Quick View menu.
- Turn the ring to Settings
and press to select.
- Turn the ring to Technical Info and press to select.
Note: You can also see some of the same information in the nest app by tapping your thermostat on the app home screen, then selecting Settings
Technical Info.
There are a few different sections with information about your Nest thermostat's sensors,
your Wi-Fi network, your thermostat's serial and model numbers and much more. Below is a
list of what you'll see on your thermostat.
Power
Battery |
This is the current voltage of your thermostat’s internal If your thermostat isn’t receiving enough power to charge the
|
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Voc Vin Iin |
Voc, Vin, and Iin measure the electrical current sent over your If there isn't a C wire in your thermostat:
If there is a C wire in your thermostat:
Troubleshooting power issues If the above power specs are outside of their normal range, you |
Network
Wi-Fi |
Here you’ll see the name of the Wi-Fi network your thermostat The signal strength has a maximum value of 100. A signal strength You can use the signal strength to help troubleshoot offline issues Note: If disconnected from Wi-Fi, you’ll simply see “Client not |
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Security | This shows you what type of security your Wi-Fi network is using: WPA, WEP, etc. |
Interface | This tells you the Nest thermostat's Wi-Fi network interface which is typically “wlan0.” |
IPv4 | |
Address | This is your Nest thermostat’s network IP address, which is assigned by your router. You can also see the the thermostat’s IP address on your Wi-Fi router’s list of connected devices. |
Subnet mask | A subnet mask is used to identify the network location of an IP address. Most home networks use the default subnet mask 255.255.255.0. |
Router | This is the network IP address of the router that your Nest thermostat is connected to. |
IPv6 | |
Address | This is your thermostat’s IPV6 network address, which is used for Thread communications. |
Prefix length | Similar to an IPv4 Subnet Mask, an IPv6 Prefix length is used to identify the network section of an IPv6 address. |
Router | This is the IPv6 address of the router that your Nest thermostat is connected to. |
Name servers | This tells you the address of the Domain Name System (DNS) server and backup DNS server used by your thermostat. |
Search domains | This is used if your Nest thermostat needs to resolve an unqualified domain name. If not, you will see “none.” |
Service Environment | Most people will see “production.” If you are participating in the Nest Field Test program, you will see “ft.” |
Last data upload | The exact date and time of your thermostat’s last automatic data upload to the Nest service. For more information, please see our privacy FAQ. |
Last cloud comm | The exact date and time of your thermostat’s last communication with the Nest service. This syncs your Nest thermostat and the app so they can show you the same information. |
MAC address | This is the unique network ID assigned to your Nest thermostat’s network hardware when it was manufactured. |
Sensors
Current temp | The current ambient temperature in the room determined from the Nest thermostat’s internal sensors. The temperature is also displayed on the thermostat's temperature screen. |
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Target temp | The temperature set on the Nest thermostat that the system system is currently trying to heat or cool to. |
Rel. humidity | The relative humidity in the room measured by the Nest thermostat’s internal sensors. |
Activity |
This shows status information about the activity and light Note: A sensor can be working normally and show a reading of |
Equipment
Equipment sensed on |
This shows which connectors on the Nest thermostat base Troubleshooting: If the wires listed here don't match what wires |
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Display
Where |
The location name given to your Nest thermostat during setup. Note: You can change the name by going to Settings |
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Software version |
This shows the software currently installed on the Nest |
Model | The model number of your Nest thermostat display. This varies between different models and generations of Nest thermostats. |
Serial number | Your Nest thermostat’s display has a unique serial number. |
Device ID | The Nest Thermostat E will list a device ID that’s unique to your display. |
Unlocked | This lets you see if your Nest Thermostat E is locked or unlocked. |
Time Zone | The time zone for the Nest thermostat is based on the ZIP code entered during setup. |
Base
Software version |
This shows the software version installed on the Nest Note: If your thermostat is connected to Wi-Fi and the internet, |
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Model | The model of your Nest thermostat base. |
Serial number | Your Nest thermostat's base has a unique serial number. |