If you’ve purchased a new router, the easiest thing to do is use the same network name (SSID) and password as before. Your Google Nest thermostat will typically be able to reconnect easily. But if you’ve changed your router’s settings, Wi-Fi password, or install a new router, you’ll need to update the Wi-Fi information on your thermostat so it can still connect to the internet.
Wi-Fi update instructions depend on which thermostat you have.
| Select the thermostat you have: | |
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Nest Thermostat E
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| How to tell which thermostat you have | |
Nest Thermostat
Important: You’ll need access to your Nest Thermostat to update the network and password. You can’t update Wi-Fi information with the app.
- In the Home app, tap your thermostat on the home screen.
- Select Settings
Remove.
- On your thermostat, go to Settings
- In the Home app, tap + at the top left of the home screen.
- Then select Set up a Nest product.
- Begin thermostat setup by scanning the QR code on the back of the thermostat display.
- When you reach the Get started screen, select Already installed.
- You can then skip most of the usual setup steps until you reach the Wi-Fi setup step. Here you can enter the new password and network name.
Remove. Troubleshoot reconnecting
If your network name doesn’t appear in the list of Wi-Fi networks, wait a few minutes while the app scans for networks. If your thermostat still can’t find your new network, go to the article below for more help:
Troubleshoot connecting a Nest thermostat to Wi-Fi
Nest Learning Thermostat and Nest Thermostat E
Remove the current Wi-Fi information on your thermostat
- Press the thermostat ring to bring up the Quick View menu.
- Select Settings
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- Turn the ring and select Reset.
- Select Network.
- Select Reset to confirm.
Sign in to your Wi-Fi network
- Press the thermostat ring to bring up the Quick View menu.
- Select Settings
- Turn the ring and Select Network.
- Select the new Wi-Fi network name and enter the new password. It may take a few moments for your network to appear.
Troubleshoot reconnecting
If your network name doesn’t appear in the list of Wi-Fi networks, wait a few minutes while your thermostat scans for networks. If your thermostat still can’t find your new network, go to the article below for more help:
Troubleshoot connecting a Nest thermostat to Wi-Fi