Check that your devices are on the same Wi-Fi network

To confirm if your phone or tablet and your Google devices are on the same Wi-Fi network, follow the steps below. 

Step 1. Check the Wi-Fi network of the mobile device or tablet

1. On the home screen, tap Settings Wi-Fi. The network with the tick mark next to it is the network that you're connected to. This must match the network that your speaker or display is connected to.
2. To change the network:
   • Tap a new network  enter password Join.
   • If you've entered the password for that network before, it'll automatically connect. You'll find a tick mark next to the new network.

Step 2. Check the Wi-Fi network of your Google device

1. Open the Google Home app .
2. Tap Favourites or Devices .
3. Tap and hold your device's tile.
4. Tap Settings   Device information.
5. Check what Wi-Fi network your device is connected to.

If your phone or tablet's Wi-Fi network doesn't match the Wi-Fi network of your Google device, learn how to change the Wi-Fi network of your device.

Important: If you have a Charging Speaker Dock, it won't connect to Wi-Fi on its own. To learn which Wi-Fi network you're using, check the Wi-Fi network that your Pixel Tablet is connected to.