Make sure that your phone or tablet meets the requirements below. Also check that the app and your device's OS are both up-to-date. If not, you may experience issues using either app.
Home app requirements
- A Google Account
- A home Wi-Fi network
- One of the following mobile devices:
- An Android phone running Android 6.0 or later
- An Android tablet running Android 6.0 or later
- An iPhone or iPad with iOS 12.0 or later
Nest app requirements
Note: The Nest app is not available in all regions and languages.
The table below outlines the minimum requirements to install and use the Nest app on different devices.
Android phones and tablets
A few functions of the Nest app require Bluetooth Low Energy (BLE), which first appeared in Bluetooth 4.0.
Many Android phones and tablets include BLE. Chances are, if you bought your device within the last few years, it has BLE. To check, go to the technical specifications on your phone or tablet manufacturer’s website to know if your device uses Bluetooth 4.0 or later.
You can use the Nest app on a device without BLE. Many of the app’s features will work without BLE. But if you want to use the following features, your device needs to have BLE.
- Google Nest Protect
Google Nest Thermostat
BLE is not needed (applies to all thermostats).
- Google Nest Cam