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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center.  Need help? Speak to a Google Home support specialist: U.S.: 1-855-971-9121,  U.K.: 0800 026 1217, Canada: 844-701-7229.

Check that Google Home is on same Wi-Fi network as mobile phone or tablet

To set up Google Home, use voice commands, and adjust Assistant settings, Google Home must be on the same Wi-Fi network as your mobile device or tablet. 

Step 1. Check the Wi-Fi network of mobile device or tablet 

  1. Locate and tap Settings  and then Wi-Fi.
  2. The Wi-Fi network labeled "Connected" is the network you're connected to. This must match the network that Google Home is connected to. 
  3. To change the network,
    1. Tap a new network and then enter password and then Connect.
    2. If you've entered the password for that network before, tap Connect. 

Step 2. Check the Wi-Fi network of Google Home 

  1. Open the Google Home app .
  2. In the top right corner of app Home screen, tap Devices .
  3. Scroll down to find the device card for the Google Home you'd like to find the Wi-Fi network for.
  4. In the top right corner of the device card, tap the device card menu More menu iconand thenSettings.
  5. Under "Device Settings," look for Wi-Fi

If your mobile phone or tablet Wi-Fi network doesn't match Google Home's Wi-Fi network, here's how to change the Wi-Fi network of Google Home. 

Elise is a Google Home expert and author of this help page. Leave her feedback below about the page.

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