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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center.  Need help? Speak to a Google Home support specialist: U.S.: 1-855-971-9121,  U.K.: 0800 026 1217, Canada: 844-701-7229.

Control Google Home by touch

You can control Google Home’s volume, media playback functions, and more by touching the top or back surface of the device.

Google Home
To do this: Touch the device like this: Image
Play / Pause / Stop alarm or timer   Tap once on the top of the device
Turn up the volume 

Swipe clockwise on the top of the device.

Note: This only adjusts the volume of media. You can adjust alarms and timers volume anytime in the the Google Home app.

Turn down the volume 

Swipe counterclockwise on the top of the device.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Start your request  Press and hold down on the top of the device
Mic on/off

Press the microphone mute button on the back of the device

Note: Muting the microphone prevents Google Home from listening or responding. To interact with Google Home, the microphone must be on. 

Factory Data Reset (FDR) the device Press and hold the FDR button located below the power cord on the bottom of Mini. Look for a circle etched into the base.
Turn off power Unplug power cable from Google Home.
Google Home Mini

We've permanently removed all top touch functionality on Google Home Mini. The below features list replaces the user guide included in the product packaging.

 

To do this: Touch Google Home Mini like this: Image
Turn up the volume 

Tap on right side of Mini.

To reach maximum volume, tap to volume level 10.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Turn down the volume 

Tap on left side of Mini. 

10 total taps will mute all audio except your Google Assistant.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Turn mic on/off

Toggle the mic on/off switch found next to the power cord. The switch will display orange when the microphone is turned off. 

Note: Turning off the microphone prevents Google Home from listening or responding. To interact with Google Home, the microphone must be on. 

Factory Data Reset (FDR) the device

Press and hold the FDR button located below the power cord on the bottom of Mini. Look for a circle etched into the base.

Hold for about 12 seconds. 

Turn off power Unplug the power cable from Mini.
Play / Pause / Stop media, alarm or timer  

Note: You can't tap on the top of Mini to control media, alarms, and timers. 

Instead, say "Ok Google <pause/play/stop>".

 
Start your request 

Note: You can't press and hold the top of Mini to start a request with your Assistant.

Instead, say "Ok Google" to start your request.

 
 

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Elise is a Google Home expert and author of this help page. Leave her feedback below about the page.

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