Google Cloud Partner Advantage Support

Partner Advantage overview

Begin the partner journey (enroll in Partner Advantage)

Enrolling in Partner Advantage - quick reference guide

Logging in to the Partner Advantage portal - quick reference guide

How to self register for Partner Advantage portal

Signing into the Partner Advantage portal

• Ensure you are using the correct account when attempting to login.
• Ensure the email domain you are logging in with matches one of the domains associated with
• the partner account.
• Confirm with your Partner Admin that the domain has been registered with the account and your User account has been set up with the appropriate email and domain.
• Don’t know your Partner Admin? Open a case with the Partner Support Desk.

• Ensure that the correct company domain(s) have been listed in the Account Domain field under “My Account”. Format of value should be <domain_name.xxx>. If multiple domains are listed, they should be comma delimited with no extra spaces.
• If a new domain needs to be added, open a case with the Partner Support Desk.

• Ensure you are using the correct account when attempting to login.
• Ensure the email address being utilized is associated with a Google account. If you’re not sure, you can check the account by clicking here.
• For information on setting up a Google account or associating your corporate email address to a Google account, refer to the Quick Reference Guide.
• Confirm with your Partner Admin that the email address you are using has been registered in the Partner Advantage portal within the partner account.
• Don’t know your Partner Admin? Open a case with the Partner Support Desk.

• Ensure there is a partner contact with the user’s email address associated to the partner account.

• Ensure you are using the correct account when attempting to login.

• Ensure you are using the correct account when attempting to login.
• This issue typically resolves itself by waiting a few minutes and trying to log in again. If you continue to receive this message, open a case with the Partner Support Desk.

• Ensure you are using the correct account when attempting to login.
• Ensure the email address being utilized is associated with a Google account. If you’re not sure, you can check the account.
• For information on setting up a Google account or associating your corporate email address to a Google account, refer to the Quick Reference Guide.

• Ensure you are using the correct account when attempting to login.
• Confirm with your Partner Admin your email has been registered as a partner contact in the partner account.
• Don’t know your Partner Admin? Open a case with the Partner Support Desk.

• Verify that the user exists as a contact on the account you manage.

• Ensure you are using the correct account when attempting to login.
• Confirm with your Partner Admin your email has been registered as a partner contact in the account and they have checked the “Is Community Access Enabled” box.
• Don’t know your Partner Admin? Open a case with the Partner Support Desk.

• Verify there is a Partner Contact with the user’s email associated with the account.
• Ensure the partner contact has “Is Community Access Enabled” checked.

Open a case with the Partner Support Desk.