Training and support

I can’t access Google Cloud with my school account. What might be the issue?

There are two potential issues:

You need a Google account to access Google Cloud. If your school address is not part of Google Workspace for Education, use a Gmail account. If you do not have one, please go to this site to create a Gmail account.

If your school is on a Google Workspace for Education domain, the Google Developer Console needs to be turned on by the IT Administrator for your Google Workspace domain. Please reference this site for instructions. If your administrators will not turn on Developer options, you can use Gmail addresses to access Google Cloud.

Check out the guide to Enable Google Cloud on your Google Workspace Domain.

How can I get started? What resources are available?

Visit our Student Training and Faculty Training pages for more information about credits, training including Cloud Skills Boost, case studies, and resources.

What is the difference between the Google Cloud credits program and the Google Cloud Free Trial Program?

The Google Cloud credits program was designed to meet the specific needs of higher education users and does not require a credit card to sign up. This limits issues with overspending and makes it easier to get started.

What is the best way to manage/view each student's work?

Students can add professors as an Owner on a project they have created in Google Cloud under the IAM section (follow these instructions).

You may also want to check out the guide for Billing and Team Projects, as well as a guide for Debugging Student Problems.

Who should I contact if I have any questions?

For any additional questions, faculty can contact For faster service, please include screenshots of the problem and as many details as possible.

Please check your spam folder and enable access from our email alias through your email settings if you do not receive a confirmation email for your application within 24 hours (i.e. unmark email address from spam list). This ensures all notifications and program updates are communicated to each applicant.

How can I sign up for the faculty online community?

The faculty community is a closed Google Group and is only open to faculty members who have been verified and have received Google Cloud teaching credits. You will receive an invitation to join the community in a follow-up email after you've received credits. If your school-issued email address is not provided by Google or you wish to join before receiving the invitation, please send an email to from your school address indicating which Google email address should be added to the community.


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