Get help with invoice payments, related suspensions and statement of account requests
This form is only intended to be used by Google Ads accounts on monthly invoicing, such as those with an associated credit line. If you pay for your Google Ads account with credit or debit card, direct debit or other manual or automatic payment method, we can't support you through this path.
Welcome to the invoice payment troubleshooter for accounts on monthly invoicing. This troubleshooter will help guide you through queries related to invoice payments, payment suspensions and statement of account requests.
How do I check if my Google Ads account is on monthly invoicing?
- In your Google Ads account, click the Billing icon
.
- Click Settings.
- In the 'Payments account' section, check the details under 'How you pay':
- If your settings show 'Monthly invoicing', you can proceed with using this troubleshooter.
- If you see 'Automatic payments' or 'Manual payments', please contact us using this form instead.
.Select the issue you are having
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