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Our company have used Google Ads for a long time now and have invested significantly in the service as it drives good results for our webshop. For one months I have been in contact with the Google Support team in regards to the ads are not running due to it says the address is invalid when we update the credit card details. The address is however accurate, and it seems that the support team keeps looping one team after the other and says the ecallate the ticket. For me it is unbelievable that a primary driver for a webshop like ours can be shut down and that the support we receive from Google is so poor. It has now taken a month even without the smallest progress.
Has anyone had the same issue and if so how did you managed to get the ads up and running again?
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