How to report an ad that is a scam?

It's doubly frustrating that it's a one-way communication too, aside from receiving an acknowledgement. Larger spenders on Google advertising products will have access to a local Google account manager and might well be able to achieve something that way. If your spend is under four figures a month, your account management will be offshore and, while well-meaning, mainly designed to increase your spend with little actual support outside of that.

Focus on making your business work, use the fact that you're not selling cheap rip-offs as part of your objection removing, point of sale conversion copy. I tried that with one £30 price point product I run digital performance for, using text, video (with transcripts) and more and that £30 product is now SURROUNDED by £3 to * rip offs, obviously all from China, obviously all providing an inferior product, without the customer service, guarantee and generally spoiling the market for that product, which WAS first to market when I started it off. It sitill sells a few, circa 10% of what it sold when the only option of course.

The summary is, if you have a product that can be copied cheaply and sold at a lower price, passing off as your product or not, that absolutely will happen and there's nothing you can do about it and our friends at Google aren't going to bother unless you're Adidas or the like. 

Our customers are only becoming more aware of this it's our job to increase that awareness further. We can just hope that Google realizes if it continues to promote poor shopping experiences, consumers will slowly start to lose trust in you and change habits altogether, which will hit Google where it hurts.

Hello,

 

You can submit a complaint using this link: http://support.google.com/ads/bin/answer.py?hl=en&answer=176378

 

1. Google does look at all reports of fraud, but it won't be immediate, as they get a lot. It could be weeks or months

 

2. Scammers tend to re-emerge with a very similar business

 

3. If a company ripped you off, say they never shipped the product you bought, Google can't tell that from looking at a website. It is not up to Google to judge the quality of 3rd party reviews either.

 

So typically, unless a lot of people report one business, it is hard for Google to be the judge of such things. if one person's story can stop an advertiser, that has potential for abuse (target your competitor)

 

 

Please note this help community is not a soundboard for gripes and consumer complaints. All such posts will be removed as they are off-topic to this help community. 

 

Further, this thread is resolved with the correct ways to report an ad you believe should be removed. Report the ad, leave a bad review, report to consumer agencies, legal offices and anywhere else that will allow it. 

 

 

All the Best,

 

James