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I have never used google ads in my life but still i am getting charged 350 us dollars 0 Recommended Answers 14 Replies 4 Upvotes
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I have Never used google ads but still i am being charged 350 us dollars. I have no idea how this happened. Please help me resolve this.
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Hello Aaron,
If you received an unauthorized charge from Google Ads - you need to follow this information: https://support.google.com/google-ads/answer/2472641  
This is how you can contact Google Support directly:
https://support.google.com/google-ads/contact/explain_pd_b3 
And this is what you need to do if your account is compromised: 
https://support.google.com/accounts/answer/6294825
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Hi I have not yet been charged. The charge will happen after 24th april. how do i prevent that?
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This is a great news that you have not been charged, yet! Nevertheless, you need to contact Google Support directly because we can’t help you with billing related issues - we don’t have access to your account.
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Could you please provide me with a link to contact google support directly?
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Hi again today i recieved a mail from google payments. I tried using contact us option but they ask for a google ads customer ID, but i dont have one since ive never used this service.
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Hi,
You should have the customer ID in one of the emails about payments, it looks like this:
123-123-1234
You can also check if the number shows up if you try to sign in to Google Ads:
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when i sign in it says no google ads account
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Ok. Who is the sender of the email, I mean the email address? Or can you paste a screen of the email (without your personal information)?
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Yes i did but that was not of my personal account it was of some random person/organization in the US and i have put in a mail using contact us option
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