Fix upload errors with feeds in business data

If your data set or feed isn't formatted right, this can prevent your ads from showing. 

Before you begin

Pay close attention to the required feed attributes. The system disapproves inaccurate or incomplete feeds after 30 days. Make sure your data complies with Google’s advertising policies and any relevant laws in your targeted locations.

This article explains how to find out why your data set or feed has errors and how to fix them.

Instructions

  1. In your Google Ads account, click the Tools icon Tools Icon.
  2. Click Business data.
  3. Click the name of the data feed you'd like to review.
  4. Locate the error messages for your business data feed:
    1. Data tab: As soon as you upload, you might see a Disapproved status and a message describing something that's wrong.
    2. "Summary" column in your "Upload history" tab: Errors here show how you should change the format of your uploaded spreadsheet.
    3. "Details" section in your "Summary" column: Errors here show how you should change the format or content of the rows within your spreadsheet. Want to download a spreadsheet with all of these row-level errors? Click the Download errors button under "ACTIONS."
  5. Use the upload error table below to fix the issue based on the error message.
  6. You may need to add or update your feed with corrected data. Learn more about how to Keep your business data updated.

Fix upload errors

When your data set or feed isn't formatted right, this can prevent your ads from showing. Google Ads shows errors that can help you fix your spreadsheet in a few places:

  • In the upload panel: As soon as you upload, you might see text in red describing something that's wrong.
  • Under "Summary" in your "Upload history" table: Errors here show how you should change the format of your uploaded spreadsheet.
  • In the "Details" under "Summary" in your "Upload history" table: Errors here show how you should change the format or content of the rows within your spreadsheet. Want to download a spreadsheet with all of these row-level errors? Click the Download errors button under "ACTIONS."

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