Complete a challenge deposit or debit authorization

 

In order to use your bank account as a payment method (also known as direct debit), you'll need to verify your bank account before your ads can start showing. You can instantly verify your bank account with your account’s user ID and password, or you can verify through a challenge deposit or debit authorization, which takes 2 to 3 days, depending on where your business is located.

If you'd like to view the process for a different country, click the drop-down menu above.

Verify instantly with your bank ID

In the U.S., you have the option to instantly verify your bank account, which is faster and doesn’t require a challenge deposit. Follow these steps to add a bank account and instantly verify with your bank:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Click Add new payment method.
  4. Select Bank account and fill out your bank information.
  5. To make this your primary payment method, check the box next to "Set this payment method as Primary".
  6. Click Save.
  7. When prompted to choose how you want to verify your account, select Verify instantly and then click Next.
  8. Enter the user ID and password you use to sign into your bank’s website, and agree to the terms and conditions provided.
  9. Click Next.

After a few moments, Google will link your bank account to your Google Ads account and verify that it's a valid payment method. If the verification fails, you’ll be prompted to enter your user ID and password again. If verification continues to fail, you can opt to verify by challenge deposit.

Find and enter a challenge deposit

If you choose to verify your bank account by challenge deposit, you'll see a small deposit appear in your bank account about 3 to 5 business days after you add your bank account information to your Google Ads account. The deposit will be from Google Inc. and should be between $0.15 and $1.15. Make a note of the exact amount and follow the steps below to find and enter this deposit information in your Google Ads account.

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and click Verify.
  4. Enter the amount of the challenge deposit in the field provided and click Verify.

After you enter the correct amount, you can start using your bank account as your primary payment method. If you're on the automatic payments setting, your ads will start running at this point, if they weren't already.

Failed challenge deposits

Every now and then, our attempt to make a challenge deposit may not work. If this happens, you'll receive an email and see an alert in your Google Ads account.

More on failed challenge deposits

There are several reasons why a challenge deposit might not work, including:

  • Your bank account information was entered incorrectly.
  • Your bank account no longer exists.
  • Your bank account has a restriction against automatic bank account payments.

If your challenge deposit failed, check the accuracy of the bank account information you provided. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and check that all details are correct.
  4. Click the link that applies to you: The bank account details are correct
    • Contact your bank and ensure that there aren't any account restrictions that prevent you from using automatic bank account payments. Your bank might also call these types of payments direct debit payments.
    • After you've made sure that your bank account allows automatic payments, contact us and ask us to re-issue the challenge deposit.
    The bank account details are incorrect

    You'll need to add your bank account as a new payment method again by following the steps below.

    1. In your Google Ads account, click the Billing icon Billing Icon.
    2. Click Payment methods.
    3. Click Add new payment method.
    4. Select Bank account, fill out your bank information, and agree to the terms and conditions provided.
    5. To make this your primary payment method, check the box next to "Set this payment method as Primary".
    6. Click Save.

    Wait to receive the challenge deposit in the bank account you just added, then verify the deposit.

    Note: You can remove the incorrect bank account later. Under “Payment methods”, find the incorrect bank account, and click Remove to delete it.

Print and send your debit authorization

After you've added your bank account information to your Google Ads account, you'll need to print and send your direct debit authorization by following these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account.
  4. Click Print debit authorization.
  5. For security reasons, you'll need to re-enter your bank account information.
  6. Sign and date the printed debit authorization.
  7. Bring your signed and dated debit authorization to your bank to be processed. Processing time depends on your bank. Depending on your bank's procedures, your bank might stamp the debit authorization, tear off a portion, and return it to you. In this case, send the stamped debit authorization to us per the instructions specified on the document or send us a scanned copy via our direct debit authorization form. Alternatively, your bank might send the debit authorization directly to us.
Note: If you’re a manager account user, sign in to the client account directly.

Processing times

After we receive your debit authorization, it usually takes 5 business days to process. We'll send you an email after we've processed it, and your ads will typically start running, if they weren't already.

If we haven't received or couldn't process your debit authorization within 14 days after you add a bank account, we'll let you know by email. In that case, resend your debit authorization by following the instructions or via our direct debit authorization form.

Reasons for us not being able to process your debit authorization include illegible documents, missing data, or incorrect information.

Check the status of your debit authorization

You can check the status of your debit authorization at any time. Just follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account. It'll show one of the following notifications:
    • We haven't received or processed your authorization yet: We either haven't received or haven't processed your debit authorization. If at least 10 days have passed, resend your debit authorization.
    • Invalid account details: The bank account details you entered aren't correct. Contact your bank to confirm these details, and re-enter them. Then create another debit authorization and send it to us.
Note: If you’re a manager account user, sign in to the client account directly.

Accept your mandate

After you've added your bank account information to your Google Ads account, you'll be prompted to accept a mandate within your Google Ads account.

Print a copy of your mandate

You can print a copy of your mandate at any time. Just follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account.
  4. Click Download mandate.
Note: If you’re a manager account user, sign in to the client account directly.

Find and enter a challenge deposit

Your bank account will be verified by challenge deposit. Approximately 3 to 5 business days after you add your bank account information to your Google Ads account, you'll find a small deposit appear in your bank account. The deposit will be from Google Inc. and should be between $0.15 and $1.15. Make a note of the exact amount and follow the steps below to find and enter this deposit information in your Google Ads account.

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and click Fix.
  4. Enter the amount of the challenge deposit in the field provided and click Verify.

After you enter the correct amount, you can start using your bank account as your primary payment method. If you're on the automatic payments setting, your ads will start running at this point, if they weren't already.

Failed challenge deposits

Every now and then, our attempt to make a challenge deposit may not work. If this happens, you'll receive an email and see an alert in your Google Ads account.

More on failed challenge deposits

There are several reasons why a challenge deposit might not work, including:

  • Your bank account information was entered incorrectly.
  • Your bank account no longer exists.
  • Your bank account has a restriction against automatic bank account payments.

If your challenge deposit failed, check the accuracy of the bank account information you provided. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and check that all details are correct.
  4. Click the link that applies to you: The bank account details are correct
    • Contact your bank and ensure that there aren't any account restrictions that prevent you from using automatic bank account payments. Your bank might also call these types of payments direct debit payments.
    • After you've made sure that your bank account allows automatic payments, contact us and ask us to re-issue the challenge deposit.
    The bank account details are incorrect

    You'll need to add your bank account as a new payment method again. Here's how:

    1. In your Google Ads account, click the Billing icon Billing Icon.
    2. Click Payment methods.
    3. Click Add new payment method.
    4. Select Bank account, fill out your bank information, and agree to the terms and conditions provided.
    5. To make this your primary payment method, check the box next to "Set this payment method as Primary".
    6. Click Save.

    Wait to receive the challenge deposit in the bank account you just added, then verify the deposit.

    Note: You can remove the incorrect bank account later. Go to “Payment methods”, find the incorrect bank account, and click “Remove” to delete it.

In order to use your bank account as a payment method (also known as direct debit), you'll need to verify your bank account before your ads can start showing.

  1. When adding a bank account, you'll be asked to provide permission to charge your bank account by accepting the mandate (also known as direct debit authorization form).
  2. You'll then need to verify the ownership of your bank account through a challenge deposit, which typically takes 3 to 5 days. This step is necessary to protect your bank account from unauthorized access.

If you'd like to view the process for a different country, use the drop-down menu above.

Accept your mandate

After you've added your bank account information to your Google Ads account, you'll be prompted to accept a mandate within your Google Ads account.

Print a copy of your mandate for your records

You can print a copy of your mandate at any time. Just follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account.
  4. Click Download mandate.
Note: If you’re a manager account user, sign in to the client account directly.

Find and enter a challenge deposit

After you've accepted the mandate, your bank account will be verified by challenge deposit. You’ll find a small deposit appear in your bank account about 3 to 5 business days after you add your bank account information to your Google Ads account. The deposit will be from Google and will be less than 1€. Make a note of the exact amount and follow the steps below to find and enter this deposit information in your Google Ads account.

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and click Fix.
  4. Enter the amount of the challenge deposit in the field provided and click Verify.

After you enter the correct amount, you can start using your bank account as your primary payment method. If you're on the automatic payments setting, your ads will start running at this point, if they weren't already.

Failed challenge deposits

Every now and then, our attempt to make a challenge deposit may not work. If this happens, you'll receive an email and see an alert in your Google Ads account.

More on failed challenge deposits

There are several reasons why a challenge deposit might not work, including:

  • Your bank account information was entered incorrectly.
  • Your bank account no longer exists.
  • Your bank account has a restriction against automatic bank account payments.

If your challenge deposit failed, check the accuracy of the bank account information you provided. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and check that all details are correct.
  4. Click the link that applies to you: The bank account details are correct
    • Contact your bank and ensure that there aren't any account restrictions that prevent you from using automatic bank account payments. Your bank might also call these types of payments direct debit payments.
    • After you've made sure that your bank account allows automatic payments, contact us and ask us to re-issue the challenge deposit.
    The bank account details are incorrect

    You'll need to add your bank account as a new payment method again. Here's how:

    1. In your Google Ads account, click the Billing icon Billing Icon.
    2. Click Payment methods.
    3. Click Add new payment method.
    4. Select Bank account, fill out your bank information, and agree to the terms and conditions provided.
    5. To make this your primary payment method, check the box next to "Set this payment method as Primary".
    6. Click Save.

    Wait to receive the challenge deposit in the bank account you just added, then verify the deposit.

    Note: You can remove the incorrect bank account later. Go to “Payment methods”, find the incorrect bank account, and click “Remove” to delete it.

In order to use your bank account as a payment method (also known as direct debit), you'll need to verify your bank account before your ads can start showing.

  1. When adding a bank account, you'll be asked to provide permission to charge your bank account by accepting the mandate (also known as direct debit authorization form).
  2. You'll then need to verify the ownership of your bank account through a challenge deposit, which typically takes 3 to 5 days. This step is necessary to protect your bank account from unauthorized access.

If you'd like to view the process for a different country, use the drop-down menu above.

Accept your mandate

After you've added your bank account information to your Google Ads account, you'll be prompted to accept a mandate within your Google Ads account.

Print a copy of your mandate for your records

You can print a copy of your mandate at any time. Just follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account.
  4. Click Download mandate.
Note: If you’re a manager account user, sign in to the client account directly.

Find and enter a challenge deposit

After you've accepted the mandate, your bank account will be verified by challenge deposit. You'll find a small deposit appear in your bank account about 3 to 5 business days after you add your bank account information to your Google Ads account. The deposit will be from Google and should be less than £1. Make a note of the exact amount and follow the steps below to find and enter this deposit information in your Google Ads account.

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account, and click Fix.
  4. Enter the amount of the challenge deposit in the field provided and click Verify.

After you enter the correct amount, you can start using your bank account as your primary payment method. If you're on the automatic payments setting, your ads will start running at this point, if they weren't already.

Failed challenge deposits

Every now and then, our attempt to make a challenge deposit may not work. If this happens, you'll receive an email and see an alert in your Google Ads account.

More on failed challenge deposits

There are several reasons why a challenge deposit might not work, including:

  • Your bank account information was entered incorrectly.
  • Your bank account no longer exists.
  • Your bank account has a restriction against automatic bank account payments.

If your challenge deposit failed, check the accuracy of the bank account information you provided. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Payment methods.
  3. Find your bank account and check that all details are correct.
  4. Click the link that applies to you: The bank account details are correct
    • Contact your bank and ensure that there aren't any account restrictions that prevent you from using automatic bank account payments. Your bank might also call these types of payments direct debit payments.
    • After you've made sure that your bank account allows automatic payments, contact us and ask us to re-issue the challenge deposit.
    The bank account details are incorrect

    You'll need to add your bank account as a new payment method again. Here's how:

    1. In your Google Ads account, click the Billing icon Billing Icon.
    2. Click Payment methods.
    3. Click Add new payment method.
    4. Select Bank account, fill out your bank information, and agree to the terms and conditions provided.
    5. To make this your primary payment method, check the box next to "Set this payment method as Primary".
    6. Click Save.

    Wait to receive the challenge deposit in the bank account you just added, then verify the deposit.

    Note: You can remove the incorrect bank account later. Go to “Payment methods”, find the incorrect bank account, and click “Remove” to delete it.

Note

We weren't able to determine your billing country.

Click the drop-down menu above to view direct debit information for your country. You can also use this menu to learn about direct debit information in other countries.

If your country isn't listed, that means we don't support direct debit in that country.

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