Use a credit card or fix a credit card issue

You can use a credit card to make automatic payments (pay after your ads run) or manual payments (pay before your ads run). Here's how to do it, based on the payment setting you've selected for your account.

Automatic payments

To use a credit card with this payment setting, just add it to your Google Ads account and make it your primary payment method. Click one of the links below to see steps for the following:

Add a new credit card to your account
  1. Sign in to your Google Ads account at https://ads.google.com.
  2. Click the tools icon and choose Billing & payments.
  3. Click the Payment methods link from the menu on the left.
  4. Click Add new payment method.
  5. Select Credit card and fill out your card information.
  6. To make this your primary payment method, click the box next to Make this my selection for future payments. If you don't assign this payment method, it won't be used.
  7. Click the Save button. 
Visit Google Ads
Edit information for an existing credit card in your account
  1. Sign in to your Google Ads account at https://ads.google.com.
  2. Click the tools icon  and choose Billing & payments.
  3. Click the Payment methods link from the menu on the left.
  4. Find the payment method that you'd like to update and click Edit.
  5. Enter your new information, then click the Save button. 
Visit Google Ads

Manual payments

To use a credit card with this payment setting, see the steps below:

Make a payment with a new credit card
  1. Sign in to your Google Ads account.
  2. Click the tools icon  and choose Billing & payments.
  3. Click the Make a payment button.
  4. Use the dropdown to select Add new credit or debit card , then enter your credit card information.
  5. Enter the amount you'd like to make a payment for, then click the Make payment button to review and finish your payment.
Visit Google Ads
Make a payment with a credit card that exists in your account
  1. Sign in to your Google Ads account.
  2. Click the tools icon  and choose Billing & payments.
  3. Click the Make a payment button.
  4. Select the existing payment method.
  5. Enter the amount you'd like to make a payment for, then click the Make payment button to review and finish your payment.
Visit Google Ads

Payment authorization

When you make a payment, we first authorize your credit card for the amount of the charge. This means that our system checks with your credit card provider to make sure that your card has enough credit available to cover your payment. After that, your balance will update and your ads will typically start running again if they had stopped.

It might take up to 24 hours before a payment processes fully.

Payment authorization might show up on your credit card statement, but it's not an actual charge. It'll be automatically removed.

Note: If your card issuer or bank is in the European Economic Area, they may require you to go through an additional authentication process, such as a one-time code sent to your phone, to verify the ownership of your card.  Your card issuer or bank may require this extra verification when you make a payment, add a new credit or debit card, or at the card issuer or bank’s discretion. 

Google complies with the new security requirements imposed on banks and payment processors by the Payment Services Directive 2 (PSD2) in the European Economic Area. If you have any questions, please contact your card issuer or bank directly. 

How Google Ads charges appear on your statement

The way that Google Ads charges appear on your credit card or bank statement can vary depending on the credit card you're using. Typically, here's what you can expect to see if you're using the following payment methods:

Visa or MasterCard

If you've been charged by Google Ads and you're using Visa or MasterCard to pay, you might see any of the following charges on your statement:

  • GOOGLE ADS. CC@GOOGLE.COM
  • GOOGLE*GOOG[10-digit Google Ads Customer ID]
  • GOOGLE*SVCS[10-digit Google Ads Customer ID]
  • GOOGLE*ADWS[10-digit Google Ads Customer ID]

If you notice more than one customer ID on your statement, it might mean that you have more than one Google Ads account associated with that payment method.

American Express

If you've been charged by Google Ads and you're using American Express to pay, you might see any of the following on your statement:

  • GOOGLE LTD. CC@GOOGLE.COM GOOGLE ADS ADVERTISING
  • GOOGLE INC. CC@GOOGLE.COM GOOGLE ADS ADVERTISING
  • GOOGLE*SVCS[10-digit Google Ads Customer ID]
  • GOOGLE*ADWS[10-digit Google Ads Customer ID]

If you notice more than one customer ID on your statement, it might mean that you have more than one Google Ads account associated with that payment method.

Bank account (direct debit)

If you've been charged by Google Ads and you're using direct debit to pay, you might see any of the following on your statement:

  • Goog_[10-digit Google Ads Customer ID]
  • Google_[10-digit Google Ads Customer ID]
  • Google[10-digit Google Ads Customer ID]
  • GOOGLE[10-digit Google Ads Customer ID]
  • GOOOGLE_A[10-digit Google Ads Customer ID]
  • GOOGLE_[10-digit Google Ads Customer ID]
  • GOOGLE ADS[10-digit Google Ads Customer ID]
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