Get help with your food order

I have an issue with delivery

If your food was delivered later than expected, it never arrived, or you received a confirmation that your food was delivered but hasn’t arrived yet, contact the partner using the info on your confirmation screen or the email received from the partner. You can also find the partner’s contact info at My Purchases .

I’m missing an item or my items are incorrect

Contact the restaurant using the info on your receipt if your order is missing items or your items were incorrect as ordered. You may also want to reach out to the partner to let them know about your missing item as well.

I never received my order

Contact the partner or restaurant using the info on your receipt.

My payment method doesn’t work

Learn how to fix Google Pay payments issues, like declined transactions.

The quality of my food was poor or not what I expected

Contact the partner using the info on your confirmation email if the order you received wasn’t what you were expecting. You can also find the partner's contact info at My Purchases.

I have an issue with the person delivering my food

If you have any issues with the person delivering your food, contact the partner using the info on your receipt. You can also find the partner's contact info at My Purchases.

I'd like a receipt of my order

To find a receipt of your order, go to the "My Purchases" page associated with the email account you used to place your order. If you can't find your order, please contact the food ordering provider that processed your transaction.

Let us know

Leave us feedback by clicking on More More and then Send feedback. If you’re using the Google Assistant, you can say “Send feedback.”

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