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For assistance with Fitbit Ace LTE, visit support.google.com/fitbitacelte.

What's Fitbit's return and warranty policy?

What's Fitbit's Warranty?

For questions and troubleshooting assistance for your Fitbit device, visit our help site. If your device is found to be defective within the warranty period, it may be eligible for replacement. For our full warranty terms and conditions, see our Return Policy and Warranty. Australia customers, click here.

When you buy an eligible Fitbit device from the Google Store, you can also purchase a Preferred Care plan for additional coverage. Learn more about Preferred Care from the Google Store.

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