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Aug 26, 2023
Can not opening safe folder , needs to install security update popup showing
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Last edited by K.Manish Oct 20, 2023
Hi Users,
The backend team is migrating a security update w.r.t Safe Folder.
This runs in the background once a user upgrades their app and most users do not see this message because this is done automatically.
But coincidentally, if a user opens it during the migration, then they see this.
At this point of time, there is no user action which is needed.
Just wait and refresh/reopen the app after some time.
Regards,
Manish
Gold Product Expert K.Manish recommended this
Aug 29, 2023
Go to the Google Play Store > Profile Icon > Manage apps & device > Manage > and install any updates.
Then go back to the Files app > Safe folder and enter the PIN or password to access the contents.
Joe
Diamond Product Expert Vijay Sivasubramanian recommended this
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