What affects Wi-Fi speeds

Your Wi-Fi speed depends on several factors, such as the age of your computer or other device, its distance from your Network Box or router, and the number of devices connected at once.

Another important factor is that your Wi-Fi device might be using the same radio frequency as other items in your home. Your Wi-Fi connection can run into interference from signals being sent by microwave ovens, cordless phones, baby monitors, garage door openers, and other devices.

Having trouble with your Wi-Fi connection? Use our network connection troubleshooter to diagnose the issue.

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