How we’re responding to COVID-19. Learn more.

Visit a Google Fiber Space

For information about Google Fiber customer support, hours and store locations near you, select your city below.

Google Fiber Space customer support

Atlanta

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Austin

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Charlotte

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Huntsville

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Kansas City, KS/MO

Google Fiber Kiosk - Oak Park Mall
11149 W 95th St
Overland Park, KS 66214

Directions & Parking information:
The kiosk is located on the lower level, east side of the mall near Coach, H&M, & Eddie Bauer. Parking is available outside of the food court, then take the escalator down to the first floor.

Operating Hours:
Mon – Sat  11am – 7pm 
Sunday        12pm – 6pm 

The Google Fiber Kiosk is not a full service location - this location is sales only.

Fiber Space locations will be closed for the following holidays in 2022:

Saturday, January 1 –  New Year's Day

Monday, January 17 – Martin Luther King Day

Monday, February 21– Presidents' Day

Monday, May 30 – Memorial Day

Monday, July 4th - Independence Day

Monday, September 5 – Labor Day

Thursday, November 24 – Thanksgiving Day

Friday, November 25 - Thanksgiving Holiday

Saturday, December 24 - Christmas Eve

Sunday, December 25 – Christmas Day

Saturday, December 31 – New Year's Eve

Nashville

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Orange County

Google Fiber Space
The Village at Irvine Spectrum
22 Prism
Irvine, CA 92618

Operating Hours:
Mon – Sat               10am – 7pm
Sunday                    Closed

Fiber Space locations will be closed for the following holidays in 2022:

Saturday, January 1 –  New Year's Day

Monday, January 17 – Martin Luther King Day

Monday, February 21– Presidents' Day

Monday, May 30 – Memorial Day

Monday, July 4th - Independence Day

Monday, September 5 – Labor Day

Thursday, November 24 – Thanksgiving Day

Friday, November 25 - Thanksgiving Holiday

Saturday, December 24 - Christmas Eve

Sunday, December 25 – Christmas Day

Saturday, December 31 – New Year's Eve

Provo

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Salt Lake City

There is no Fiber Space in your area. If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

San Antonio

Google Fiber Kiosk - North Star Mall
7400 San Pedro Ave #5551
San Antonio, TX 78216

Directions & Parking information:
The kiosk is located on the lower level, center of the mall next to Michael Kors and near Starbucks. Parking is available on the north side of the mall off 410. Enter center entrance and proceed past Starbucks.

Operating Hours:
Mon – Thurs  11am – 8pm 
Fri – Sat         11am – 9pm
Sunday           12pm – 6pm

Due to space limitations, this location does not accept equipment returns. You can find information on how to return your device at no cost in this article, or get in touch with us for a prepaid shipping label to return your equipment.

If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

The Triangle (Raleigh–Durham)

Google Fiber Kiosk - Crabtree Valley Mall
4325 Glenwood Ave
Raleigh, NC 27612

Directions & Parking information:
The kiosk is located on the lower level, Macy’s side of the mall, between J. Crew and Forever 21. The parking garage is available off Creedmoor Dr. After entering the mall, proceed straight past J. Crew.

Operating Hours:
Mon – Sat   11am – 7pm 
Sunday        12pm – 7pm

 
Due to space limitations, this location does not accept equipment returns. You can find information on how to return your device at no cost in this article, or get in touch with us for a prepaid shipping label to return your equipment.

 

Fiber Space locations will be closed for the following holidays in 2022:

Saturday, January 1 –  New Year's Day

Monday, January 17 – Martin Luther King Day

Monday, February 21– Presidents' Day

Monday, May 30 – Memorial Day

Monday, July 4th - Independence Day

Monday, September 5 – Labor Day

Thursday, November 24 – Thanksgiving Day

Friday, November 25 - Thanksgiving Holiday

Saturday, December 24 - Christmas Eve

Sunday, December 25 – Christmas Day

Saturday, December 31 – New Year's Eve

 

If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

West Des Moines, IA

West Des Moines Fiber Space
 

Google Fiber Space - Valley Junction
329 5th Street, Suite 100
West Des Moines, Iowa 50265

Hours of operation:

Mon – Fri                      9am – 5pm
Saturday – Sunday     closed

 

Fiber Space locations will be closed for the following holidays in 2022:

Saturday, January 1 –  New Year's Day

Monday, January 17 – Martin Luther King Day

Monday, February 21– Presidents' Day

Monday, May 30 – Memorial Day

Monday, July 4th - Independence Day

Monday, September 5 – Labor Day

Thursday, November 24 – Thanksgiving Day

Friday, November 25 - Thanksgiving Holiday

Saturday, December 24 - Christmas Eve

Sunday, December 25 – Christmas Day

Saturday, December 31 – New Year's Eve

 

If you need to return your Fiber devices, you can return them to us by mail with a prepaid shipping label by following the instructions above.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
101215
false
false