If you've forgotten your Wi-Fi network password, you can find it in your Fiber account. For your privacy and security, our support team cannot access or change your existing Fiber Wi-Fi network password.
To find your Wi-Fi password in your Fiber account:
Sign in to Fiber using the email and password you use for your Fiber account.
Select Network at the top-left corner, then Show Password.
A popup will appear with you current password displayed.
If you know your Wi-Fi password and want to change it, you can do so from your Fiber account.
If you're unable to sign into your Fiber account because you forgot your Google Account password, go to the password recovery page and follow the on-screen instructions to reset your Google Account password first.