Change your service plan
If you have multiple service plans available in your market, you can change your plan before or after Fiber is installed in your home.
To change your plan:
Sign in to your Fiber account
Under Plan details section, select Manage Plan
Select Change plan
Select from the available plans listed, and select Continue
- Follow the steps on screen and select Submit to finalize your plan change
What you should know before you make a change to your service plan
- Any outstanding balance on your account will need to be paid in full before you make a change.
- If you originally received 1 terabyte of Google Drive storage space with your service plan, moving to a different base plan may reduce your storage space to the original amount of Drive space that came with your Google Account. See more info on Google Drive storage.
When do plan changes go into effect
All plan changes and channel add-ons will go into effect immediately except those that require installation. Plan changes requiring installation, such as adding a TV box and/or a Phone Box, or a swap, like a mini Network box for a Network Box, go into effect only once the installation is complete. You’ll receive a confirmation email once a change to your plan is submitted.